This profile has been claimed by the business owner or representative.
Jewelry Keepsakes
- Great Falls, MT
About this business
Location details
900 16th St S Suite 1, Great Falls, MT, 59405, United States
Get directions
RecommendedBeautifully done and shipped within a week!! Thank you for a wonderful product !
Business response:
Cindi, your jewelry turned out beautiful! We love to hear what our customers think, and we are so happy that you loved your pendants. We think they look great too!
RecommendedThank you 🙏🏼 my family really love it .
Business response:
So happy to hear that Sunita!
RecommendedThey are the best! You receive your items in a timely manner. Will always use this company.
Business response:
Thanks so much Shawna! We love hearing that from our customers.
Recommendedits simply beautiful. I wear my custom wings of my angel everywhere. Both meaningful and personalized.
Business response:
Beautiful pictures you shared. We are so thrilled that you are happy with it!
The image is unrecognizable. The image quality is definitely not the same as the images on the website.My kitty cat died Easter Sunday and I am devastated by the poor engraving of him. However, the pendant it self seems to be made of quality material, it is well made and is very pretty.
Business response:
Hi Shanna. We are sorry that you are not happy with your pendant. On 4/16/2021 we called you and left you a voice message regarding the pendant per your initial dissatisfaction with the clarity of the image. You then called back and stated you couldn't see the photo at any angle and we suggested that we may need a darker reflection to see since the face of your kitty is so light. We offered to redo the pendant at no cost to you if you had another photo that may be clearer than the one that you submitted as the initial ph... read more
I had previously made a review but I see it did not get posted to their site so I will try again. I ordered a cremation necklace and within days it turned a copper color but only from the back. The front still looks decent. Ive spent $20 on necklaces before and this never happened. But I spent $100 on this and instantly looked bad. And then when I made the review they didnt approve it to be posted so I just want this company to know that they suck. After making my review they offered for me to send it back and they'll replat... read more
Business response:
Hi Karla. As a follow up, Donna called and left you a message today, October 6, 2020 around 11:00 am MST. In the message, she asked you to contact Jewelry Keepsakes and that she could discuss with you the procedure for returning your item for polishing and re-plating or that we would be happy to replace the item for you if that was preferable. She also followed up with an email stating the same. Hopefully you will follow up per her request so that we can get this taken care of for you to your complete and total satisfact... read more
me husband and I lost our Son on 4/8/2020. We initially order 2 urn pendant necklaces. we received them timely but when taken to be filled the urn fish did not have an opening to be filled. we contacted Jewelry Keepsakes and were told to have them try again, it opened at the bail. well it did not open at the bail. so instead of sending it back, like we should have, it was custom engraved so we kept it for an additional keepsake. We promptly ordered another supposed Sterling Silver urn pendant that was in the shape of a ... read more
Business response:
Hi Autumn, We are so sorry for the loss of your son and our thoughts go out to you and your husband. We also apologize for the issues that you are having with the keepsakes that you purchased. Our customer service tried to reach out with regards to replacing the chains and we have went ahead and sent out to replacement chains. Additionally, our jeweler has called and left messages on a couple of occasions and she is waiting to hear back from you to see if there is anything that she can do to make the situation right. Pl... read more
I purchased the 3 stone garnet ring in silver. I opted to replace the stones with a clear (diamond) stone. They initially lost my order and could not find me in the system. They kept advising me that their "jeweler" would have to get back in touch with me on the status of my order. Finally after almost 3 months I received my ring. I've worn it twice since purchase, and made sure I kept it away from water and took other care precautions. I stored it in the original jewelry box it arrived in. It has tarnished tremendously and ... read more
Frequently asked questions about Jewelry Keepsakes
How is Jewelry Keepsakes rated?
Jewelry Keepsakes has a 4.8 star rating with 527 reviews.
When is Jewelry Keepsakes open?
Jewelry Keepsakes is open now. It is open 24/7.