Everything was excellent from the customer service to the carpet installation. Steve Hill was wonderful.
I needed to replace several rooms of carpeting for a home I had just purchased, and also needed the wood floors refinished as well. Bill Gould was my sales associate and I could not have had a better experience. This company, and Bill in particular, knows how to deliver old fashioned service. He was very patient and accommodating during the selection process (with many samples being taken back and forth) and offered his expertise on products I was considering. The installation was on time and went as planned. There were a fe... read more
Jim Boyd's Flooring in Lutherville, MD has been accredited since 2006 and has an A+ rating.
We have purchased several times in the past and don't even look elsewhere given their wide product selection and professional services. Our latest project was re-carpeting an angular stairway. The Sales Consultant, Steve F., patiently guided us to exactly what we were looking for and the very experienced installer, Jack, provided craftsman-level quality. We highly recommend. Keith A.
Recently had carpet installed on stairs. The salesman guided me to remnant section for choice and many price ranges, sizes for my application and set up install. Installers were excellent. They were very professional and finished in the 2 hour range. Very pleased.
We needed carpet for 4 bedrooms as it turned out. Steve was WONDERFUL in dealing with canceling our first order the next day for one of the rooms when we decided to go with something entirely different, then patiently helping us make another choice for the other 3 bedrooms. On installation day, we panicked when the carpet didn’t seem to be like the sample we had a photo of. Steve wanted us to be certain it was right, so he came out on his day off with the sample board because he wanted us yo be 100% confident. He was just so... read more
I wanted the same look and feel for the flooring in my new kitchen to match the rest of my 50's bungalow. After three contractors told me it couldn't be done, I went to Jim Boyd's to confirm that. So glad I did, Boyd's was able to closely match the existing flooring in the house and now the transition into my kitchen is seamless. Love love love the look and feel! Job was done as scheduled and they did a great install.
I had carpeting removed and laminate installed
I am VERY satisfied with the product, the installation and our sales rep Steve
Everything was done as promised, on time, neat
The team worked well together and got the job done beautifully
Thank you for a smooth transition to beautiful floors
Completed Sept 2021
We had carpet removed and laminate flooring installed. The installers were knowledgeable, skilled, and very professional. They made a huge project simple and painless for us!
I have purchased many custom area rugs and stair runner from Jim Boyd's (Bill Gould - sales). Always a good experience from sale to installation (Jack - installer - also very good).
Google reviews (238)
