HU-208623217 on Houzz 8 months ago
05/29/2022, 11:06 AM
We needed carpet for 4 bedrooms as it turned out. Steve was WONDERFUL in dealing with canceling our first order the next day for one of the rooms when we decided to go with something entirely different, then patiently helping us make another choice for the other 3 bedrooms. On installation day, we panicked when the carpet didn’t seem to be like the sample we had a photo of. Steve wanted us to be certain it was right, so he came out on his day off with the sample board because he wanted us yo be 100% confident. He was just so kind to us the whole way through. And Angel did a phenomenal job on the installation. We were so impressed with the seamlessness in a very tricky-shaped bedroom going into an attic space. Just incredibly done. And the carpet looks fantastic—slightly different than we anticipated, but actually better than we originally thought it would look. Kudos all around for Jim Boyd’s!