Jim Mitzel | Division President | Primary Residential Mortgage, Inc.

Arlie Marie C. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Always professional, extremely knowledgeable and very responsive. Great customer service. I've used Jim and Amy for several mortgages and they are the best in the business. 

Whitney Claire C. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Jim and his team go out of their way to ensure that this process is smooth and enjoyable! He was available at any time to answer questions, checked in regularly, and worked hard to make buying my home possible. This is a great team to work with!! 

Keller Frances B. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Jim and his whole team were great! Someone was always available to answer our questions. They got everything done in a timely manner and we closed on time even during this pandemic. 

George M P. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Jim , Amy and the whole staff are awesome! This is our 3rd time doing business and we will use them again when we need them. Awesome company. 

D'Ann M. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

We have used Jim and his team previously and have been very pleased with their service. They expedited our refinance in a very timely manner even with additional challenges of COVID-19. 

Bradley Paul D. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Working with Jim, Amy and Paul was a great experience. Walked me through the process, kept in constant communication and took the angst out the financial and transaction side of home buying experience. Will definitely work with Jim and his team again in the future. 

Justin D. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

Jim is knowledgeable in all things lending/mortgage and can help in just about any situation. He has a great team behind him that get the job quick and efficient. He truly is great to work with and I will keep him in mind for future needs. 

Archie Christian C. 

Verified by Primary Residential Mortgage, Inc.

5 years ago

This team of professionals was very friendly, informative and knowledgeable. Excellent service! 

Kealon Tucker R. 

Verified by Primary Residential Mortgage, Inc.

6 years ago

Jim and his team made the whole process very easy for us, as we were first time home buyers. 10/10 would recommend and we will be using Jim again on our next home purchase!