Jim Mitzel | Division President | Primary Residential Mortgage, Inc.

Phillip C. 

Verified by Primary Residential Mortgage, Inc.

8 years ago

Jim and his team went above and beyond in making us feel as if we were the only clients they had. At no point did we have any trouble getting responses or support to our questions. During his busy schedule Jim even made himself available at our closing. I wouldn't hesitate in recommending PRMI to anyone else seeking a top notch mortgage company. Awesome work you guys and thank you for an excellent experience!!! 

Amy W. 

Verified by Primary Residential Mortgage, Inc.

8 years ago

Amazing communication and very friendly! 

Abi C. 

Verified by Primary Residential Mortgage, Inc.

8 years ago

Jim and his team were helpful and informative the whole process. They were able to answer all of our questions thoroughly and happily. 

Matthew C. 

Verified by Primary Residential Mortgage, Inc.

8 years ago

I was able to communicate with Jim or Amy any time I needed, and they were knowledgeable about any questions I had. Amy was also very nice and helped us out through a situation that arose a well before closing. 

Layton Woodul J. 

Verified by Primary Residential Mortgage, Inc.

8 years ago

Excellent communication and customer service. Highly reccommend. 

Brett C. 

Verified by Primary Residential Mortgage, Inc.

8 years ago

Jim and his team specifically Amy were fantastic. I would imagine everyone underestimates the amount of documents and information they have to gather to get a loan and they made it painless as could be. 

Brad S. 

Verified by Primary Residential Mortgage, Inc.

8 years ago

Jim and his team did a great job of fully explaining the entire process. He did a wonderful job to help us get the best rates and they were very quick to respond to all our questions. Would definitely use them again in the future. 

Mary Jean H. 

Verified by Primary Residential Mortgage, Inc.

8 years ago

Everyone was so helpful AND so knowledgeable. My questions were answered promptly and thoroughly, with kindness. Nothing seemed to be too trivial for them to respond to. They worked very hard to get me the best interest rate available and the right cash out plan tailored for me. I am very grateful. Be assured that this transaction (with your help and guidance) has changed my life - for the better. I give you my highest rating and would gladly recommend you to any and every one ! Thank you 

Susanne D. 

Verified by Primary Residential Mortgage, Inc.

8 years ago

Jim and Amy were fantastic! They are very knowledgable, super organized and efficient and helped us with the closing on our house within a very short time frame and handled some additional last minute challenges very professionally. This team made the impossible happen! I highly recommend them !