Jim Simpson at Mutual of Omaha Mortgage

Business response:

I'm glad to hear that you had a positive experience, Salvador! Communication is key in what we do at Mutual of Omaha Mortgage, and I'm pleased to know that my efforts were helpful in keeping things clear and easy for you. Your feedback is greatly appreciated and your high rating means a lot to me. Thank you! If you have any further needs or questions, please don't hesitate to contact me. Jim Simpson 

Business response:

I'm thrilled to hear you found the process easy and efficient, Matthew. Your positive feedback really motivates the team here at Mutual of Omaha Mortgage. Looking forward to assisting you in the future. Thanks for the 5-star rating! - Jim Simpson. 

Business response:

Adrien, thanks so much for the 5-star review. I'm thrilled to hear that you found my services knowledgeable and responsive. Keeping clients informed and on task is a top priority for me, and I'm glad to hear we were able to close on time. I appreciate your trust in me and Mutual of Omaha Mortgage. Please feel free to reach out if you need anything in the future. Thanks again, Jim Simpson. 

Business response:

I'm thrilled to hear of your positive experience, Anuj! Being a first-time homebuyer can be quite a journey, and I'm glad I could provide the guidance you needed. Your recommendation means a lot to me and the team here at Mutual of Omaha Mortgage. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Here's to your new home! - Jim Simpson. 

Business response:

Hi Jesse, I'm really glad to hear that you found our interactions helpful and communicative. It's always my goal to provide top-notch service and your feedback confirms that. Thank you for taking the time to leave a review and for giving me a 5-star rating. It was a pleasure working with you through Mutual of Omaha Mortgage. 

Business response:

I'm glad to hear that your overall experience was positive, Carolyn. I'm sorry to hear there were some issues with the underwriting process. It's always my goal to make the loan process as smooth as possible, and I'm working on ways to improve communication regarding underwriting procedures. Your feedback is instrumental in this process. Thank you for taking the time to share your experience and the high rating. Looking forward to assisting you again in the future at Mutual of Omaha Mortgage. 

Business response:

Hi Jenna, I'm thrilled to hear about your experience with Mutual of Omaha Mortgage. I'm glad you found our process easy and appreciated our competitive rates. I look forward to assisting you next time. Thanks for the five star review! - Jim Simpson 

Business response:

Thanks for the glowing review, John. I'm pleased to hear that you found our sessions informative and helpful. It's always my goal to guide my clients in the best possible direction. Your feedback makes everything worth it. Don't hesitate to reach out if you have more questions in the future. 

Business response:

Thank you, Michelle, for your fantastic review! I'm thrilled to hear that the refinancing process was straightforward and stress-free for you. That's always our aim here at Mutual of Omaha Mortgage. Your remarks about our communication and responsiveness mean a lot to my team and me. We truly enjoyed working with you and are always here to help should you have any future questions. Thanks again for choosing us! - Jim Simpson