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Joanna Boothe - State Farm Insurance Agent
- Insurance
- Rio Rancho, NM
About this business
Location details
2316 Southern Blvd SE, Rio Rancho, NM, 87124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Zero stars! I purchased a home in November 2021 and my insurance with State Farm started on January 1, 2022. I had a pipe burst in January; it is now April and the claim is still not resolved. The adjuster, will not return phone or email messages. Had I known that this business was NOT accredited by the BBB, I wouldn’t have done business with them. “Like a good neighbor, State Farm is there…” WHAT A JOKE! More like a thief, who steals hard earned money from disabled people. Truly sickening!
I recently switched over to agent Cathy Warren with State Farm and it has been an absolute nightmare. I have never met Cathy Warren, despite requesting to several times but each time, Rhonda & Jackie have both advised me Cathy is on vacation.At first Rhonda was great; however, once she had my money, everything changed for the worse.The reason for the request was due to what I was experiencing with both Rhonda & Jackie. They were consistently bothering me to register my token & if I didn’t, I would lose my good driver discoun... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated April 5, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on April 4, 2022, to address her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented.
I have been with state farm for 10 years and I have always made my payments on time earlier this year my wife hit a deer and a couple months ago she accidently hit a car on a small side street. Now they are dropping my insurance just because I used thr services ive been paying for. This is boarder line for being a scam they will take your money forever but if you cost them any money they will drop you. I should be entitled to a refund for the last 10 years of payments of they just want to drop me like this.
If I could give zero I would. They do not care about their customers and they have terrible customer service and professionalism.each employee will tell you different things and pass the buck. First it is my fault my claim is denied then it’s the shops then I am told that I just need to “move forward” and be happy that my vehicle is near completion of its repairs even though I will have to cough up 600 bucks to repair my vehicle that was damaged by their insured because they do not find all the necessary steps to my vehicle ... read more
A state farm insured hit my son Nov. 2021. My car has front end damage that when you start the car up it sounds like it might explode. After months of searching for repair shop we found one. The end of Jan we were told that bcs the car was not safe to drive we would be put in a rental. we were put in a rental & a check was mailed out for estimate repairs. We have called the repair shop weekly to be told that parts were on back order. Now today I receive a call from rental car place that State Farm stop paying for the rental ... read more
state farm will not pay my claim.. its been two and a half years. no return phone calls or letter response.. i want my car repaired.. my name john
I recently was in a accident 1 month ago on Valentines Day and the other person was at fault. I filed a claim immediately with my insurance which is State Farm. Please note that I am paying for FULL COVERAGE on my brand new truck that is not even 6 months old. State Farm REFUSED to pay the correct amount of the estimate that it was sent to them and I am planning to SUE STATE FARM for fraud. This is unacceptable, and I am paying FULL COVERAGE. State Farm does not care about their customers. My truck is STILL NOT FIXED the per... read more
After faithfully staying loyal to State Farm for almost 10 years and entrusting them to insure my home and autos, always paying my premium on time without being late I "assumed" they would be just as loyal to me in any unfortunate situation that I may need them. Unfortunately I was sadly mistaken. When I reached out to them needing to have my roof replaced (after calling out two separate roofing companies to confirm my suspensions that my roof had been badly damaged in recent hail storms) State Farm told me they were sorry a... read more
State farm's 83 year old driver who can't see or hear very well backed into my car and state farm refused to pay for even minor damage. If they avoid minor claims they would never pay a major one.
Business response:
Thank you for the opportunity to reply to your correspondence dated March 23, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 29, 2022 to address his concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Auto Claims - Property State Farm Mutual Automobile Insurance
Frequently asked questions about Joanna Boothe - State Farm Insurance Agent
How is Joanna Boothe - State Farm Insurance Agent rated?
Joanna Boothe - State Farm Insurance Agent has a 2 star rating with 1,254 reviews.
When is Joanna Boothe - State Farm Insurance Agent open?
Joanna Boothe - State Farm Insurance Agent is closed now. It will open at 8:30 a.m.