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Joanna Boothe - State Farm Insurance Agent

2.0

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Location details

2316 Southern Blvd SE, Rio Rancho, NM, 87124, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.01,254 reviews
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Ronld B's profile image
Ronld B 
3 years ago

A man with state farm insurance hit my truck 1992 GMC Sonoma state farm wants me to get a salvage title before they pay the claim that means the trucks junk it's all I have to drive the truck was nice. Starte farm crooks 

Kimberly L.'s profile image
Kimberly L. 
3 years ago

I have 3 accounts with State Farm (mortgage, auto & business). 2 of those (auto & Business), I have been getting a “NOTICE OF CANCELATION” every month. To eliminate any further notices, I made double payments several times on both accounts. When I recently spoke to headquarters and my agents office, neither could tell me what my balances are. How is that possible? I’m sure they have a very large accounts payable department. The suggestion I was given was to switch to autopay. That doesn’t work for me. My last call to State F... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated January 17, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 19, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Business Lines Underwriting State Farm Fire & Casualty Company 

Miles L's profile image
Miles L 
3 years ago

I've been a State Farm customer for almost 20 years. We recently experienced a severe storm in ***** ********that caused some property damage to our 3600 square foot home. Roughly a third of the roof was damaged and a section of our back porch. There were a significant number of shingles blown off the back of our roof and even more shingles with broken seals (when the wind blows the shingles do the wave). We processed the claim and State Farm sent out their adjuster to do the inspection. About a week later (today) State Farm... read more

Adriana U's profile image
Adriana U 
3 years ago

A car that has an insurance with STATE FARM hit my car on 07/2020 (hit and run caught by security camera). at the time they opened a claim for me and requested me to submit verifications, I did submit pictures and videos twice and they have not resolve this situation. 7 months after. Not even a letter NO CREDIBILITY for this company at all. The worse. I will make sure that none of my friends, family or co-workers get any product from them. I will also be sure to report them to the Better Business Bureau so that consumers can... read more

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Dane C 
3 years ago

Horrible Road Side Assistance Service. I have been trying to get my battery jumped for almost twenty-four hours. The service providers they use don’t respond. They give you a false sense of ETA. Three times, three different times of the day, the indicator read “Arriving Soon” and no one ever showed or called. I was stuck in freezing weather for hours. State Farm’s premiums are way too high to allow for this failed service. 

A. B.'s profile image
A. B. 
3 years ago

The neighbour hit my car, she acknowledge her fault. However StateFarm Refused to pay. 

Business response:

Thank you for the opportunity to reply to your correspondence dated January 10, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 14, 2022, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. 

Wanda L's profile image
Wanda L 
3 years ago

I had to file more than one claim with State Farm in a span of almost two years due to scuffs and scratches on my car. My latest incident occurred in 9/2021. On each of these incidents I never saw the car/person who did them. It is with the fourth claim I'm filing this complaint. After I filed my fourth claim, a rep contacted me, I told her I wanted to do the pocket estimate as I did with my previous claims. State Farm allows customers to use one of their contractors or one of my own to fix the car. The rep told me they can ... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated January 8, 2022. While we cannot share specific details in this public response, our claim specialist contacted the complainant on January 29, 2022 to address her concerns regarding the damage to her vehicle. We have reached a satisfactory resolution of this matter with the consumer. 

angela m's profile image
angela m 
3 years ago

Terrible. Hold times on the phone are over an hour. Took them a month to process our accident (it was not our fault) and only gave us a rental for 9 days, then took it away before the check was even in our hands. 

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John P. 
3 years ago

Worst insurance I've ever had. I've had 2 others besides. Left a veteran's pregnant wife and 4-year-old daughter in a home with a backed-up sewer line that spilled out of a bathroom down a hall on the 1st floor, and partially flooded the basement. Refused to assist with cleanup costs. Family has paid for 7 years into home and auto insurance, and never had a claim before with the company. I would go out of my way to tell others how little the company cared, and make sure no one has to suffer this kind of heart ache and strugg... read more

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How is Joanna Boothe - State Farm Insurance Agent rated?

Joanna Boothe - State Farm Insurance Agent has a 2 star rating with 1,254 reviews. 

When is Joanna Boothe - State Farm Insurance Agent open?

Joanna Boothe - State Farm Insurance Agent is closed now. It will open at 8:30 a.m.