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Joe Luzzi of Mutual of Omaha Mortgage
- Mortgage Lenders
- Warwick, RI
About this business
Location details
300 Centerville Rd, Ste 101, Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Great service all around
Verified by Mutual of Omaha Mortgage
The service was very good. I would recommend your business to any of my friends.
Verified by Mutual of Omaha Mortgage
Joe took care of almost everything during the refinance process. When I did have to do something, he texted me and walked me through everything necessary. I am a disabled veteran and the entire process was quick, painless and saved me two hundred dollars a month.
Verified by Mutual of Omaha Mortgage
Joe Luzzi attentive, diligent, efficient, and knowledgeable.
Verified by Mutual of Omaha Mortgage
The entire process was great from beginning to end. Communication was excellent and all my concerns and questions were answered in a timely manner. Would highly recommend to anyone.
Verified by Mutual of Omaha Mortgage
Joe made the process of buying my house easy. He was always available and very helpful.
Verified by Mutual of Omaha Mortgage
The underwriter demands were excessive
Business response:
James, I appreciate your feedback and rating. I understand there can be frustration when it seems like the underwriting process is excessive. It's all part of ensuring we maintain the high standards of quality and security Mutual of Omaha Mortgage is known for. Rest assured that we continually strive to streamline our processes to provide a smoother experience for our customers. Thank you for your understanding.
Verified by Mutual of Omaha Mortgage
I am inundated with mailings. Several days FOUR envelopes from MOO have arrived. My first payment was due December 1. December 1 I received a letter stating to send my payment to a different address as my mortgage had been sold. I had already mailed the payment AS I DID NOT WANT TO BE LATE. I mailed my check for two payments one week prior to when it was due. The check still has not cleared. Your marketing is annoying and intrusive. Four mailings a day is ridiculous. A huge waste of funds. Shows me y’all aren’t wisely spen... read more
Verified by Mutual of Omaha Mortgage
Joe Luzzi was very helpful and explained everything when we needed something. Rachel Reilly on the other hand should be retrained or moved to a different position. Her incompetence at her current position is borderline horrendous. If it wasn't for Joe Luzzi, we would have gone with a different company.
Business response:
I appreciate your candid feedback, Darren. It's heartening to know that my efforts made a significant difference in your experience with Mutual of Omaha Mortgage. I always strive to provide the best service to our clients and your recognition means a lot to me. I understand your concerns regarding Rachel Reilly and assure you that I will address this internally to ensure better experiences in the future. Your satisfaction is our topmost priority and I'm glad I could contribute positively to it. Thank you once again for choos... read more
Frequently asked questions about Joe Luzzi of Mutual of Omaha Mortgage
How is Joe Luzzi of Mutual of Omaha Mortgage rated?
Joe Luzzi of Mutual of Omaha Mortgage has a 4.9 star rating with 194 reviews.
When is Joe Luzzi of Mutual of Omaha Mortgage open?
Joe Luzzi of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.