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Joe Myers Mazda
- Car Dealers
- Houston, TX
About this business
Explore automotive excellence at Joe Myers Mazda, located at 16500 Northwest Fwy, Houston, TX 77040. Discover a diverse range of top-quality new and used Mazda vehicles, paired with expert auto services and flexible financing options. As your premier destination for Mazda in Houston, we proudly serve the St. Cloud community with pride.
Location details
16500 Northwest Fwy, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The service took from 11:10 at check in to 2:30. I was then asked if I wanted my car washed which I said yes to. The wash that was told to be only 30 minutes took another hour in which I did not get back in my car until 3:30.
They wasted my time by having me come to have a key programmed when they didn't have anyone there that was capable of doing it. A complete waste of my time , I'm never going back there
It took 4 hours for them to figure out I had a dead battery, and then I got a whole laundry list of recommended repairs that exceeded 3k. I had an appointment for 10 and they still said it would take an hour to get to me. Not sure if this is standard. The people were nice but no one came to touchbase with me the entire time I was there.
It's not good when you set an appointment only to find out that the dealership dropped the ball and didn't set it up with the 3rd party to do the work.
My Car was at Joe Myers Mazda Dec 30-31. At the time of pick up on Dec 31, I was told the warranty would cover repairs and the parts were being ordered and will be repaired the next week. I never heard anything. On Jan 6, I contacted JM to find out you let go of the service rep and nothing further was done with my car repairs. More delays because: 1. JM had FIND my repair ticket. I felt like I had to prove Joe Myers already diagnose. 2. contact my extended warranty to verify coverage. On Jan 15 i received confirmation repair... read more
I wish they had been a bit more helpful with the questions I had. They even forgot to put the service reminder sticker on.
After purchase, I was bombarded with emails asking if the car is okay. In fact, there is a defect, I let them know, and they never got back to me. Poor management I guess. I'll have to take off work to go in person and harass them.
Terrible communication, techs left pen marks in the bottom of my car seats that I can't take off. Left glue marks from the service in the back lift gate. And they just tell me to come back to the dealship like I have all the time in the world. Already took pto feo work and I have to pay for half my Uber which is very inconvenient.
These people have no clue what they're doing
Frequently asked questions about Joe Myers Mazda
How is Joe Myers Mazda rated?
Joe Myers Mazda has a 4.5 star rating with 2,786 reviews.
When is Joe Myers Mazda open?
Joe Myers Mazda is open now. It will close at 9:00 p.m.