This profile has been claimed by the business owner or representative.
19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Everything was taken care of in a timely fashion. THANK YOU!
Business response:
Hi there! We're thrilled to hear that you had a great experience and everything was handled promptly. Your satisfaction means a lot to us. Thanks for choosing us!
Great service in a timely manner
Business response:
Thank you for your feedback! We're glad to hear that you received great service and that it was completed in a timely manner. Providing efficient and quality service is important to us, and we appreciate your support. We look forward to assisting you again in the future!
1. I like the initial greeting upon entering the service space and the intake 2.I like that another Intake person went w/me to my car to check if I had a factory camera installed in my car of which I didn't , so he advise me what it would take to do so. 3. What I didn't like is that my rear passenger side mag had a slight tear into the metal which I am assuming occurred from changing the rotation. Probably thought that I wouldn't notice but I notice the slightest scratch because I check daily when I was my car.
Business response:
Thank you for your detailed feedback! We're glad to hear you had a positive experience with the initial greeting, intake process, and the assistance with your factory camera. We also appreciate your attention to detail regarding your rear passenger side mag. We take all concerns seriously, and we apologize for any damage that may have occurred during the service. Please reach out to us so we can address this issue and ensure your satisfaction. We value your business and look forward to resolving this matter.
Ken Braud is a very good at his job and I have received great help.
Business response:
Thank you for your feedback! We're glad to hear that Ken Braud provided you with excellent service. We'll be sure to pass along your compliments to him. We look forward to assisting you again in the future!
Very nice customer service writers. Good work quality. Always professional.
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service writers and that you're satisfied with the work quality. We strive to maintain professionalism and appreciate your continued trust in us!
I really appreciated the wonderful and quick service.
Business response:
Thank you for your kind words! We're glad to hear that you had a positive experience with our service. Our team strives to provide efficient and quality service, and we're happy we could meet your expectations. We look forward to assisting you again in the future!
Everything was handled in a most satisfactory manner, from check-in to pick-up!
Business response:
Thank you for your feedback! We're so glad to hear that your experience from check-in to pick-up was smooth and satisfactory. Our team strives to make every step of the process as easy and efficient as possible. We look forward to serving you again in the future!
Fast and easy, to make appointment and the wait time was less than an hour.
Business response:
Thank you for your feedback! We're glad to hear that scheduling your appointment was quick and easy, and that your wait time was shorter than expected. We always aim to provide a fast and convenient experience for our customers. We look forward to serving you again in the future!
Service was good as always, but it seems like I always spend more than I plan to. I was not pleased to have a charge added for using my credit card. That seems cheesy to me.
Business response:
Thank you for your feedback and for your continued trust in our service. We're glad to hear that your experience was positive overall, but we understand your concern regarding unexpected charges. We strive to be as transparent as possible and appreciate you bringing this to our attention. Your input is valuable, and we will take it into consideration as we work to improve our customer experience. We look forward to serving you again in the future.
Joe Myers Toyota has a 4.5 star rating with 14,940 reviews.
Joe Myers Toyota is open now. It will close at 9:00 p.m.