This profile has been claimed by the business owner or representative.
19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service writer (Oscar)was polite and helpful.
Business response:
Thank you for sharing your positive experience! We're glad to hear that Oscar was polite and helpful during your visit. Providing excellent customer service is a top priority for us, and it's great to know we met your expectations. If you need anything in the future, don't hesitate to reach out. We appreciate your business!
Friendly, good job & fast service!
Business response:
Thank you for your positive feedback! We're thrilled to hear that you had a friendly experience and received fast service. We appreciate your support and look forward to serving you again in the future!
5K Miles service. 2 hours to rotate tires? Also got a new key fob. Not good service compared to other dealerships I have dealt with.
Business response:
Thank you for your feedback regarding your recent service experience. We understand your frustration with the wait time for your tire rotation and appreciate you bringing this to our attention. We strive to provide efficient service, and it's clear we fell short in this instance. Please reach out to Jose Teran at Jteran02@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com so we can address your concerns directly and work to improve your experience with us. Thank you for giving us the opportunity to make this ... read more
Service Advisor Jonathan Sosa is truly exceptional to service our cars for many years.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Jonathan has provided you with exceptional service over the years. Our team is dedicated to ensuring a great experience for our customers, and it's fantastic to know that Jonathan has made such a positive impact. We look forward to continuing to serve you and your vehicles in the future!
Good service. .Liked guys that worked with me.
Business response:
Thank you for your positive feedback! We're glad to hear that you had a good experience and enjoyed working with our team. We look forward to assisting you again in the future!
Oscar gave great customer service and took care of me. He is the best!!
Business response:
Thank you for your fantastic review! We're so glad to hear that Oscar provided you with excellent customer service. We'll be sure to pass along your kind words to him. If you need anything else, don't hesitate to reach out!
Oscar send pricing for front brakes. 15 Camry. Thanks. Gary Kirchhof
Business response:
Thank you for your 5-star review! If we can be of further assistance, please feel free to reach out to us directly. We look forward to continuing to serve you!
They were willing to replace my faltering battery even though it was very close to closing time. And they also fixed a tire that was losing air due to a nail.
Business response:
Thank you for sharing your experience! We're thrilled to hear that our team was able to assist you with your battery and tire issue, even as we approached closing time. Our priority is to ensure our customers' safety and satisfaction, and it's great to know we could help you promptly. If you need any further assistance or have questions in the future, don't hesitate to reach out. We appreciate your business!
Tell me what I needed to my car they fixed it. The price was good and the service was excellent. The gentleman that helped me did a very good job trying to save me money which is a plus for Toyota.
Business response:
Thank you for sharing your positive experience! We're glad to hear that our team was able to address your needs efficiently and at a great price. We strive to provide excellent service and help our customers save money whenever possible. We appreciate your support and look forward to serving you again in the future!
Joe Myers Toyota has a 4.5 star rating with 14,900 reviews.
Joe Myers Toyota is closed now. It will open at 7:00 a.m.