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19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Excellent service. Make an appointment with Jonathan Sosa. He will take care of your vehicle like it is his own. Jonathan has been my service advisor for over 20 years. He is the reason I continue to go to Joe Myers for everything.
Business response:
Thank you for the fantastic review! We're thrilled to hear you've had such a positive experience with Jonathan Sosa for over 20 years. He truly takes pride in taking care of customer vehicles, and it shows. We appreciate you recognizing his dedication!
Excelent service person. Great service.
Business response:
We're delighted to hear you had a great service experience! Thank you for mentioning our excellent service person. We hope to see you again soon!
Archer was very accommodating in helping me get assurance that I had no problem with my car. A young mechanic even took a drive with me and advised that the car is running very well.
Business response:
Thank you for the fantastic review! We're happy to hear Archer was accommodating and that our technician was able to assure you your car is running well. We take pride in working together to address customer concerns. It's great to have such a helpful team!
The experience at Toyota has been excellent, the staff very friendly.
Business response:
Thank you for the fantastic review! We strive to provide an excellent experience, and we're thrilled to hear our friendly staff made a positive difference.
We had an easy and painless experience. Ricky really listened to what I needed and went above and beyond to find me the car that I needed.
Business response:
Thank you for the fantastic review! Ricky takes pride in understanding customer needs, and it sounds like he went the extra mile to find you the perfect car. We're lucky to have him on our team. We appreciate you choosing us, and please let us know if there's anything else we can do for you in the future!
Great car, but not enough follow-through in several departments. Bought a used car, but no full gas tank, unfixed rock chip in windshield, spare was very flat, and still waiting (after 2 1/2 weeks) to receive my extended warranty information. I even called my salesman about it and still nothing. The salesman did a very good job, but the other areas let me down.
Business response:
Thank you for your review. We sincerely apologize that your experience after purchasing a used car fell short of expectations. We understand how frustrating this must be. We would appreciate the opportunity to discuss your experience further and regain your trust. Please contact Rodney Feltus at Rfeltus@joemyerstoyota.com or by phone at 281-653-5192 and we will do our best to make this better. Thank you for your feedback and for choosing our dealership. We look forward to the opportunity to improve your experience.
The overall service was great!!
Business response:
We're so glad to hear you had a great overall service experience! Thank you for letting us know.
Zach was outstanding! He explained every step of the process and provided regular updates.
Business response:
Hi there, Thank you for your review. We are glad to hear that Zach provided you with outstanding service. Thank you for your kind words and support. We look forward to working with you again.
The service department busy but they took care of my problem in a timely manner.
Business response:
Hi there, Thank you for your review. We are glad to hear that our team provided you with timely service. Thank you for your kind words and support. We look forward to working with you again.
Joe Myers Toyota has a 4.5 star rating with 14,900 reviews.
Joe Myers Toyota is open now. It will close at 9:00 p.m.