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Joe Spell of Keller Home Loans

4.9

About this business

Location details

639 Executive Place, Suite 101, Office 125, Fayetteville, NC, 28305, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9100 reviews
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Christie B.'s profile image
Christie B. 

Verified by Mutual of Omaha Mortgage

a year ago

You and your team always go above and beyond, you're responsive and work hard to get to closing table even in very difficult circumstances or when a curve ball is thrown. Thank for a great partnership!! 

Rommel F.'s profile image
Rommel F. 

Verified by Mutual of Omaha Mortgage

4 years ago

My biggest concern was how things were handled. I understand issues come up and that you communicated with the clients, but we should be working as a team to keep the transaction smooth and resolve problems proactively. When the closing cost issue arose, your responses felt defensive rather than solution-driven. When I asked about other options, you said, “He’ll just have to figure it out,” which really didn’t sit well with me as my first step is always to exhaust solutions and support the client, even if they made a mistake... read more

Hadley S.'s profile image
Hadley S. 

Verified by Mutual of Omaha Mortgage

4 years ago

Joe was helpful when it came to understand ing what certain processes required. 

Business response:

Thank you for your feedback. Please feel free to connect with us to help us improve our services. 

Gabriel Barrett M.'s profile image
Gabriel Barrett M. 

Verified by Mutual of Omaha Mortgage

4 years ago

Overall, Joe was extremely communicative and helpful. the rate was slightly above what I may have been able to find elsewhere but the ease and convenience made it worth it. 

Business response:

I am grateful that you took the time out to leave us a review. Please let us know if there's any way Keller Home Loans can help you further. 

Krista Catherine W.'s profile image
Krista Catherine W. 

Verified by Mutual of Omaha Mortgage

4 years ago

Every step was laid out clearly and precisely. Contact was maintained over email about what was needed to be done. 

Business response:

I am grateful that you took the time out to leave us a review. Please let us know if there's any way Keller Home Loans can help you further. 

Shaun M.'s profile image
Shaun M. 

Verified by Mutual of Omaha Mortgage

4 years ago

Easy , and smooth from start to close 

Business response:

Thank you for your feedback. Please feel free to connect with us to help us improve our services. 

William J.'s profile image
William J. 

Verified by Mutual of Omaha Mortgage

4 years ago

he did everything he could to get us set up. very easy to work with. 

Business response:

Thank you for your response. If there is anything we can do to improve our offerings, please let us know. 

Marcus D M.'s profile image
Marcus D M. 

Verified by Mutual of Omaha Mortgage

4 years ago

Seems like Joe made his self available and was very knowledgeable about the process. Made it smooth and showed professional respect. 

Business response:

We hope we'll have the opportunity to serve you again and deliver exceptional service. 

Christian Edward G.'s profile image
Christian Edward G. 

Verified by Mutual of Omaha Mortgage

4 years ago

This is my first experience of getting a mortgage. Joe was always willing to explain how things worked and the things I didn't know. 

Business response:

Thank you for your feedback. Please feel free to connect with us to help us improve our services. 

Frequently asked questions about Joe Spell of Keller Home Loans

How is Joe Spell of Keller Home Loans rated?

Joe Spell of Keller Home Loans has a 4.9 star rating with 100 reviews. 

When is Joe Spell of Keller Home Loans open?

Joe Spell of Keller Home Loans is closed now. It will open at 8:00 a.m.