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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
It was my first time being there. The restaurant accommodated my request for a table at a corner booth for tow, for my friend’s birthday. The receptionists were very pleasant and offered us a glass of sparkling wine for us till the table was ready which was very generous. A waitress, I think her name is Zoey. She was very pleasant, lovely, approachable and knowledgeable about food. She made us feel so comfortable. We enjoyed food from an happy hour menu very much. However, to be honest, the chilli chicken dish was a bit s... read more
Business response:
Thank you so much for your detailed review! I’m thrilled to hear you had a lovely time, and I appreciate your kind words about our receptionists and Zoey’s service. I’ll make sure to pass along your feedback to her, as she’ll be happy to know she made you feel comfortable. I’m sorry to hear that some of the dishes didn’t meet your expectations. I’ll certainly share your comments on the chili chicken and lettuce wraps with our kitchen team so we can make adjustments where necessary. Regarding the noise level, we’re always lo... read more
1 water for table of 3, refills only on request. 1 chopsticks for shared plate for 3. Got 1 wine refill. Dinner arrived without cutlery. Hard to hear with restaurant less than half full. Convenient location but less impressive than remembered.
Food was overcooked and the service wasn’t as good because they never checked on us. We asked for water and it wasn’t delivered.
Always a good time when we go to Joeys. Food is great, drinks are amazing and their Happy Hour is hard to beat!!
Business response:
Thank you for your wonderful review! We're so happy to hear that you always have a great time at JOEY Burrard and that you enjoy our food, drinks, and Happy Hour. I'll be sure to pass along your kind words to Ross and Nicole—they’ll be thrilled to know they made your friend’s birthday extra special. We truly appreciate your support and look forward to welcoming you back soon! Roshni Verma OFFICE MANAGER - JOEY BURRARD
Only problem was their booking system. Despite confirmed reservations in the website with matching messages the restaurant “couldn’t find” our reservation for a busy Friday night. Quite embarrassing but after several minutes they gave us a table for 4 as long as we ate quickly…
Business response:
Thank you for your feedback. I sincerely apologize for the inconvenience you experienced with our booking system. This is not the level of service we strive for, and I understand how frustrating it must have been. I will be looking into this issue to ensure it doesn’t happen again. I appreciate your patience, and I hope we can welcome you back for a smoother experience in the future. Roshni Verma OFFICE MANAGER - JOEY BURRARD
Jess is the best, chose this location for her service
Business response:
Thank you for your kind words! We're thrilled to hear you had a great night and enjoyed the service, food, and wine. We look forward to welcoming you back soon! Roshni Verma OFFICE MANAGER - JOEY BURRARD
Great night excellent service and really tasty food and wine
Business response:
Thank you for your kind words! We're thrilled to hear you had a great night and enjoyed the service, food, and wine. We look forward to welcoming you back soon! Roshni Verma OFFICE MANAGER - JOEY BURRARD
Great food and vibe for work lunches - always great staff
Lovely Restaurant, delicious food and Amazing service:)
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 15,092 reviews.
When is JOEY Burrard open?
JOEY Burrard is open now. It will close tomorrow at 2:00 a.m.