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JOEY Sherway
- Restaurants
- Etobicoke, ON
About this business
Location details
25 The West Mall, Unit 500, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Our food was very good. Everything was fresh and delicious. The service was polite but a little muddled. The server could not identify wines on the menu. Our mains arrived while we still had appetizers on the table. Drinks took forever to arrive. All of that can be overlooked. What cannot be overlooked is that there was a large party of small kids with hardly any adults. The kids (2-8 years old) were running throughout the restaurant, cutting off servers and guests, bumping into people walking and sitting at tables, screamin... read more
Business response:
Good morning Nick, Thank you for reaching out. I am so sorry for your experience last Sunday. We are aware of the situation you're speaking of and have met as an entire management team to address this. We have also implemented a retraining for the team to be better equipped to enforce higher standards in future and simply not allow this is occur. We are truly sorry for how this effected your experience with us and would love to make it up to you. I have left my email in the private notes, please reach out to me directly so I... read more
Our waiter Tamia was fabulous. She had great suggestions, was very knowledgeable about our dining options and did not rush our dining experience.
Business response:
Thank you so much for the wonderful review! We’re thrilled to hear that Tamia made your dining experience so enjoyable with her thoughtful recommendations and attentive service. We’ll be sure to share your kind words with her — she’ll be delighted to know she made such a great impression. We look forward to welcoming you back again soon! Best, Kimberly Benitez, Reservation Coordinator
Frequently asked questions about JOEY Sherway
How is JOEY Sherway rated?
JOEY Sherway has a 4.6 star rating with 18,930 reviews.
When is JOEY Sherway open?
JOEY Sherway is open now. It will close tomorrow at 12:00 a.m.