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JOEY Sherwood
- Restaurants
- Sherwood Park, AB
About this business
Location details
222 Baseline Rd #250, , Sherwood Park, AB, T8H1M4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Restaurants should keep unseasoned proteins to accommodate allergens with customers. It's a great Restaurant however having absolutely everything preseasoned is a huge disappointment.
Business response:
Thank you immensely for your feedback. We appreciate your input and will take your suggestions into consideration for our menu offerings. We look forward to your next visit! Best, JOEY Sherwood Team
While the noise level is labelled energetic at the highest level. It was actually too loud and somewhat annoying.
Business response:
Your review is appreciated, Elaine. We hear you — the noise level felt too loud. Your feedback helps us improve the experience. Best, JOEY Sherwood Team
I loved our waitress, but annoyed with the fact that management pulls them away to do a review at a different table which we can see. Please don’t do that at busy times as it’s Friday night. Come on management do better. If that happens again I will go up to the table and complain about management in front off them. I love our witness but pissed at the managers there to do that.
Business response:
We understand your frustration with the situation you experienced. Your feedback is important to us and we will address this issue with our management team. Thank you for sharing your experience. Best, Nia Houle Day Manager
It was all good except our waitress never once asked if we wanted another drink. She came by and picked up the glasses of our finished drinks but never asked about another.
Business response:
We're utterly delighted to hear that you had a good experience at JOEY Sherwood, Phyllis. We appreciate your feedback and will address the issue. Best, JOEY Sherwood Team
Business response:
Hi David , Thank you for taking the time to leave us a rating. We take feedback very seriously and want to know where we missed the mark to ensure an outstanding experience for your next visit. If you could email me at kturchanski@joeyrestaurants.com, I would like to discuss your experience with us further. We look forward to hearing from you soon, The JOEY Restaurant Team
Bad server. Needs to learn what not to do. Don't chime in on private conversations.
Business response:
Hi Sandra, Thank you for your feedback. We're sorry to hear your experience left you feeling frustrated. Providing attentive, professional service is important to us, and I'm so sorry to hear that we missed the mark with you. I would love the opportunity to connect with you further and get more details. Please feel free to reach out at kturchanski@joeyrestaurants.com. I look forward to hearing from you. Kindly, Kelsey | General Manager JOEY Sherwood Park
We felt very rushed throughout our visit. It took an unusually long time for our drinks to arrive and even longer to receive refills. Unfortunately, our appetizers were served cold, and one of our entrées also arrived cold. Overall, it was a very disappointing experience and not the level of service or quality we have come to expect when dining at Joey’s.
Business response:
Hi Jamie. Thank you for providing your feedback. I'm disappointed to hear about your experience, and would love the opportunity to discuss details with you further so we can provide an outstanding experience for your next visit. Please email me at kturchanski@joeyrestaurants.com . Kelsey Turchanski General Manager| JOEY Sherwood Park
The Mediterranean bowl I ordered .. the rice was sticky burnt and super cold.. it was the same last time as well but not with other locations… We were hosting a business client and hence had to continue with what was served. Even with reservation we had to stand a bit .. seems we were missed out.. but understandable.. but food quality should be improve.
Business response:
We apologize for falling short on the quality of your Mediterranean bowl. Your feedback is valuable to us and we will work on improving the food quality. We look forward to seeing you on your next visit ! Best, Maxwell | Bar Manager Joey Sherwood
Reception was disorganized. Wait staff require an education on gluten free. I asked the wait person to recommend a filet menu item. She recommended crispy mashed potatoes. Somewhat concerned I asked for a description of crispy. She said it was like a spring roll. On further inquiry it was re v ealed that the roll contained gluten. Filet and mashed d potatoes were delicious but there was a potential disaster. Getting a reaction is highly unpleasant and can be embarrassing.
Frequently asked questions about JOEY Sherwood
How is JOEY Sherwood rated?
JOEY Sherwood has a 4.8 star rating with 8,670 reviews.
When is JOEY Sherwood open?
JOEY Sherwood is open now. It will close tomorrow at 1:00 a.m.