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JOEY University Village
- Restaurants
- Seattle, WA
About this business
Location details
2603 NE 46th St, University Village, Seattle, WA, 98105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to Midnight |
Probably by far one of the worst experiences I think I have ever had at a Joeys. We arrived 10min early for our reservation got sat immediately. However waited 20min for anyone to bring us our water or check on us ( every table sat after us was checked/ brought service) Food arrived before cocktails, 1 of 4 orders were missing items to which the server was asked for the sauce + rice that was suppose to be in the bowl. Another 15min later the manager came and none of the items were brought. We finished dinner, finished drin... read more
Food was very good. Service was poor and the wait for food was unreasonably slow. I let management know and they have apologized and been responsive.
I have been a customer at Joey’s Kitchen since it opened in 2013 when it replaced the Lake union location that closed. Like everywhere, the prices have really shot up. This was never a cheap place, but it is getting out of hand with the cost compared to food received. Joey’s is really skimping on portion sizes. Was very disappointed in the experience.
Business response:
Hi Mish, Thank you for being a loyal customer since 2013. I'm truly sorry to hear your recent visit left you disappointed. We understand your concerns about rising prices and smaller portions, and we appreciate you taking the time to share them. I would love the opportunity to welcome you back and hear more about your experience. Brooke | Joey University Village
Joey’s did not honor our open table reservation ( and this is the 3rd time this has happened this year!). We very intentionally picked a night where “Dining Room (Booth Only)” was available. When we arrived there were two vacant booths so imagine our surprise when the host walked us to a high table at the bar, it was dark, noisy, and directly placed in the walkthrough area to the Atrium so high traffic. Not at all what we reserved and not suitable for our evening. When I explained that we had reserved a booth the host first ... read more
Business response:
Hi Zoe, I am truly sorry for how your reservation was handled and the way your experience ended with us. There is no excuse for the confusion or poor service we delivered. Especially for a loyal guest who went out of their way to visit our restaurant. I would love the opportunity to make this right and personally ensure your next visit reflects the level of hospitality we strive to deliver. Warmly, Brooke B | Joey University Village
Frequently asked questions about JOEY University Village
How is JOEY University Village rated?
JOEY University Village has a 4.8 star rating with 13,764 reviews.
When is JOEY University Village open?
JOEY University Village is closed now. It will open at 11:00 a.m.