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John Russell at First Heritage Mortgage, LLC

5.0

About this business

Bio John Russell is a Vice President and Branch Manager with First Heritage Mortgage who has been helping customers achieve their dream of home ownership for over 25 years. His primary goal is to make your home buying experience as enjoyable and stress-free as possible. John possesses a strong commitment to customer service and a desire to assist not only buyers with excellent credit, but buyers that are in need of credit repair services as well. He is willing and prepared to meet the needs of all customers looking to purch... read more

Location details

7581 Buckingham Boulevard, Suite 130, Hanover, MD, 21076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.058 reviews
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Lashawnna Adams's profile image
Lashawnna Adams 
3 years ago

We received professional and helpful service on our first home purchase. Every question we had was answered in a timely manner. John and his team was easy to talk to and made sure we understood everything that was presented to us. We were very pleased throughout the entire process. We will absolutely use John Russell and team again in the future. 

jcarson316's profile image
jcarson316 
3 years ago

Outstanding Service, Communication and Execution. Simply could not have been any better. John and his entire team are simply top-shelf! Loan was completed on time, without drama and we closed while I was out of town on extended travel. 

chelsea63's profile image
chelsea63 
4 years ago

John and his team were excellent to work with. Hiis associate Todd was readily available to answer questions along the way and others (underwriter, etc.) were patient with my novice base knowledge throughout the process. They were able to keep everything on schedule to close on my initial closing date. The entire team was professional, knowledgeable, and an all around pleasure to interact with. 

Jennifer Q White's profile image
Jennifer Q White 
4 years ago

As a first time home buyer there is always a bit of anxiety and nervousness about the process. But with John and his team the process was seamless, extremely professional and made the experience of purchasing my first home absolutely beautiful. John and his team kept in touch with me throughout the process and kept me abreast of any changes. I would recommend them to anyone and am looking forward to purchasing an investment property with the same team! Happy New Year! 

Dan's profile image
5 years ago

John and his team were fantastic. They were a word of mouth recommendation. As a first time home buyer, they talked me through every single question that I raised. The paperwork process and application were a breeze. They kept things simple enough for a first timer, but thorough enough where I didn't feel like I was being led astray. They got me a great mortgage rate and were a pivotal part in purchasing my first home. They will be my first recommendation to my friends in the future. 

DanMartin7's profile image
DanMartin7 
5 years ago

John and his team were fantastic. They were a word of mouth recommendation. As a first time home buyer, they talked me through every single question that I raised. The paperwork process and application were a breeze. They kept things simple enough for a first timer, but thorough enough where I didn't feel like I was being led astray. They got me a great mortgage rate and were a pivotal part in purchasing my first home. They will be my first recommendation to my friends in the future. 

amohn's profile image
6 years ago

John and his team were great. They kept me in the loop on everything and were very easy to work with. They always responded promptly and answered all my questions. 

zuser20151120033745756's profile image
zuser20151120033745756 
6 years ago

I never met mr russell, but i was in contact with him and it was really a since of comfort. I was then introduce to a number of staff members and they were very very helpful. It was alot of info that was needed, but it all went off without a hitch . great job everyone, really enjoying my house. No more renting lolol. 

dwhite1125's profile image
dwhite1125 
6 years ago

John and his staff were friendly and helpful and John worked with me to get the best rate possible. I have recommended several of my friends and colleagues to John because of my great experience working with him. 

Frequently asked questions about John Russell at First Heritage Mortgage, LLC

How is John Russell at First Heritage Mortgage, LLC rated?

John Russell at First Heritage Mortgage, LLC has a 5 star rating with 58 reviews. 

When is John Russell at First Heritage Mortgage, LLC open?

John Russell at First Heritage Mortgage, LLC is closed now. It will open tomorrow at 9:00 a.m.