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John Shackelford, Mortgage Banker, NMLS #60334

4.9

About this business

About John John, having been in the mortgage industry since 1996 and holding several positions including a role as senior vice president, has provided him with an all-encompassing knowledge of the industry. That lends itself well to being able to teach people about the mortgage process; John particularly enjoys this part of his job especially helping a first-time home buyer with the purchase of their new home. He prides himself on keeping communication honest and continual with his customers and real estate partners. 

Location details

1792 Alysheba Way, Suite 100, Lexington, KY, 40509, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.997 reviews
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Charles L B.'s profile image
Charles L B. 
on Birdeye

4 years ago

I have dealt with John the last 20 years concerning my home and rental properties. John always delivers professional service and informative advice. I will never go anywhere else. 

Cindy M B.'s profile image
Cindy M B. 
on Birdeye

4 years ago

John is very professional and worked under a time constraint and he managed to get it done! 

Jacquelyn C.'s profile image
Jacquelyn C. 
on Birdeye

4 years ago

John was patience and encouraging at some points during the process. Always professional. Great person@ 

Lori D.'s profile image
Lori D. 
on Birdeye

4 years ago

It's always a pleasure to work with John Shackelford. He is very knowledgable, provides amazing customer service, and communicates information in a very timely fashion. I was very impressed with his turn around time and how quickly he got us to the closing table. Thank you for all of your hard work and professionalism John! 

Ashley B.'s profile image
Ashley B. 
on Birdeye

4 years ago

John made the refinancing process stress free. He is professional, knowledgeable, responsive and informative. I can not say enough nice things about him, he really looks out for his customers. 

Kelsi Toth H.'s profile image
Kelsi Toth H. 
on Birdeye

4 years ago

John was amazing through the entire home buying process. He kept us in the loop during all the updates and stages of the home buying experience. He was always friendly and responded quickly to all questions and concerns we had. Buying a home, especially for the first time, can be an overwhelming experience, but John made sure to make us comfortable every step of the way. 

Rick A.'s profile image
Rick A. 
on Birdeye

4 years ago

John Shackleford did a great job keeping us informed along the way. We would highly recommend for any of your morgage needs. 

Jill S.'s profile image
Jill S. 
on Birdeye

4 years ago

John Shackleford was great! What was not great was the length of time it took to get the loan processed due to the underwriters. I started this process in August and did not close until November. Because of this I accrued late fees as I was told my loan would close each month so I held my mortgage payment and when it did not, of course late fees were added. This was very frustrating!!! 

Nicole H.'s profile image
Nicole H. 
on Birdeye

4 years ago

John is always a pleasure to work with! We have worked with him for two home purchases and now a refinance. He always goes above and beyond our expectations! During our refinance I let him know what we were paying for homeowners insurance. He knew off the jump it was too high and he got it lowered almost 500 a year! Plus saved us on our auto policy as well. We highly recommended John and will continue to use him for anything we need in the future! 

Frequently asked questions about John Shackelford, Mortgage Banker, NMLS #60334

How is John Shackelford, Mortgage Banker, NMLS #60334 rated?

John Shackelford, Mortgage Banker, NMLS #60334 has a 4.9 star rating with 97 reviews. 

When is John Shackelford, Mortgage Banker, NMLS #60334 open?

John Shackelford, Mortgage Banker, NMLS #60334 is closed now. It will open at 9:00 a.m.