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Johnson & Sons Flooring
- Home Services
- Knoxville, TN
About this business
Location details
223 N Seven Oaks Dr, Knoxville, TN, 37922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We wanted a luxury vinyl tile installed in 2 bathrooms and the kitchen. We also wanted it laid on the diagonal. Johnson & Sons gave us a very reasonable estimate, and then they did a phenomenal job. They worked quickly and efficiently, and it looks gorgeous. We are very pleased, and we will recommend Johnson & Sons to others.
Buyer beware! This was our first experience with Johnson and Son's flooring. Nelson assisted us with the selection of our floor. Very informative and seemed to know the product well. We were told that the product that we chose was almost commercial grade and that it could withstand anything. We have a dog and a cat, so we were concerned about scratch marks. We had a whole remodel done on our house and wanted our floors to be sturdy. I started noticing smudge marks on the floors throughout the house but thought it was from pe... read more
The problems started the moment I paid for materials and installation in advance. They didnt return calls and they missed ~5 installation appointments. When they finally showed up with all of the materials and left, I found they cut corners and basically did a poor job. Beware and DON'T pay in full in advance.
I ordered and paid for tile from some very nice people. They told me that the tile would take 4 or 5 days to arrive. It’s now been over 10 days. I stopped in the Maryville store yesterday to check on the tile and was told by the young man that he thought my tile was in. He or someone would call me to confirm that. I was never called. My tile installer called someone named Ashley and was told that the tile won’t arrive until February 12th. This certainly upset my schedule for installation as my installer has other jobs sched... read more
Please don't use this company poor workmanship and will drag you out on lies after lies about making the good on their work. Had to rework the job and paid them to do it which they would not!!
Johnson did all my flooring on the main level. The tile in the kitchen experienced an issue as well as the flooring in the hallway. They did nothing to fix any of the problems. I’ve had 2 other companies look at the problem and both told me they were poor installation work by Johnson! I would never use them again or recommend! They do not stand by their workmanship!
I would never hire this company again. Tom Johnson took no blame for floors being installed improperly. He walked away. I've had 2 contractors tell me that the tile and hardwood were done incorrectly. I would never pay this man a dime to do anything again. Buyers beware!
July 3, 2018 I am writing this review out of sheer frustration. I hope, for those who read this will be discouraged from doing business with a company who damages their property and refuses to pay for the damage that they caused. On April 14, 2018, I paid Johnson and Sons flooring 1,308.00 for carpet and to install the carpet on two sets of stairs. On June 7, 2018 the installer (who spoke little to no English) showed up at 4:30 in the afternoon with two boys, one of which could not have been over 12. Never did they even ... read more
they do not return phone calls at all!! Waste of time dealing with them. I would never recommend them to anyone.
Frequently asked questions about Johnson & Sons Flooring
How is Johnson & Sons Flooring rated?
Johnson & Sons Flooring has a 4.1 star rating with 272 reviews.
When is Johnson & Sons Flooring open?
Johnson & Sons Flooring is open now. It will close at 8:00 p.m.