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Just-In Time Moving and Storage
- Self Storage
- Mesa, AZ
About this business
Location details
4627 E Ivy St, Mesa, AZ, 85205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 2:30 p.m. |
My three workers were absolutely amazing! They were so quick yet so careful. Such kind and caring gentlemen and were very personable. They deserve a raise for all their hard work! I will be hiring them again for the next move. I never write reviews, but I had to today for a great service. Emy
Business response:
Thank you sincerely for your incredible feedback and for taking the time to write this review! We're thrilled to hear that our team impressed you with their speed, care, and exceptional customer service. Your kind words mean the world to us, and we look forward to assisting you with your next move.
After a disastrous start to our move with two other moving companies (one of which we found on the POD website) we found Just-In Time Moving (JIT). What a refreshing difference. JIT is professional, courteous and oh so competent. They provide an email and text confirmation of your scheduled move date and time window. The movers give you a courtesy call to let you know they are on their way. The movers are very efficient and pleasant! The estimates we received were spot on - no surprises! I highly recommend Just-In-Time Movin... read more
Business response:
Thank you so much for sharing your positive experience with us! We're thrilled that we were able to provide you with a refreshing and stress-free moving experience after your previous challenges. Our team strives to be professional, courteous, and efficient, and we're delighted that we met your expectations. Your recommendation means the world to us. Thank you again for choosing Just-In Time Moving!
This was my second move with Just-In-Time Moving and I can't say enough. They arrived on time, the crew was fast, efficient and courteous. I highly recommend them!
Business response:
Thank you for choosing Just-In-Time Moving once again, and for your kind words! We're thrilled to have had the opportunity to assist you with your second move, and we're delighted that our team impressed you with their punctuality, efficiency, and courteous service. Your recommendation means a lot to us. We appreciate your continued support!
We cannot recommend JIT moving enough. The 3 man team was on time (just 30 minutes into our time slot) the team was fast, super polite and friendly. They were clean and tidy. We have moved many times. The folks leave their empty rolls and trash on the floor and counters. No problem, but these guys, nothing! So clean! Continual extra efforts. Hire these fellas! I will again!
Business response:
Thank you Melissa for the kind words and for choosing our team for your move!
Worst move I've ever experienced. Rude workers. Standing around. Swearing. Left a room full of belongings behind. Company sent a second crew to get remaining items and they left stuff behind as well. Most importantly an expensive marble table top. When I asked them to take responsibility their manager basically told me to F off. Absolutely not worth the extremely high prices they charge. They even took my dolly with them when they left. It's too bad because they used to do a great job.
Business response:
Jill, thank you for taking the time to share your experience. We are truly sorry that your move left you feeling disappointed. As a returning customer, it is especially upsetting to hear that this experience did not reflect the level of service you had come to expect from us. While I was not personally present on your move, I took the time to thoroughly review the situation and speak with everyone involved. I completely understand how frustrating it would be to believe items were left behind, and I want you to know that we g... read more
UPDATE: While the guys were great and got us moved in 1 trip, they damaged both our refridgerator and a 65" TV. The fridge is just a dent, but the TV is rendered useless as the imaging is completely destroyed, won't render anything on the screen other than fuzz/distorted images. I would suggest paying the heaviest additional insurance/coverage if you're going to use them as their default coverage is ridiculous (which is sort of aggravating when I already paid $2K+ for the service to move 10 miles). They offered me $39 to rep... read more
Business response:
Thank you for updating your review and for your original comments about Mike and the crew. They work hard to deliver a professional and positive experience, and we are glad that part of your move reflected that. We are very sorry that your refrigerator and television were damaged. We understand how frustrating that is. Prior to every move, we review valuation options multiple times so customers can choose the level of protection that fits their needs. We explain coverage during the initial phone consultation, outline it in... read more
I've used Just in Time like 3-4 times over the years. They were always great in the beginning. Fast, did a really good job assembling everything, professional...However my last move a couple months ago was a nightmare. They didn't assemble my bed properly (no screws to hold the beams in place under the bed so the slats fall through, the canopy part of the bed was not flush, dresser and bed all scratched and banged up. I emailed the moving company and asked if they would come fix their mistake and the owner was honestly the m... read more
Business response:
Lisa, we appreciate your past business and are sorry to hear you were disappointed this time. To clarify, the $150 referenced was a remaining balance for services already completed, not an additional charge. We also offered to return complimentary to address your concerns once that balance was settled. Regarding pricing, your earlier move into storage was larger and actually included a third mover at no charge, which significantly reduced the cost. The more recent move involved less inventory but required sorting through s... read more
It has taken me this long to post this review, I am still traumatized by our experience with this company. We had decided on JIT moving after review of 3 other moving companies. We wanted our kitchen packed up and we would do most of our home ourselves. Last minute my husband injured his back so we needed help to finish packing up the garage. 2 young movers came 2 days before our move to pack our kitchen, day of the move all movers packed up the garage we had 5 movers total. Like all moves there was some stressful moments on... read more
They gave me an insane quote to move a bed and a refrigerator 3 miles. The quote was for up to nearly $1000!! and they pitched insurance to cover their mistakes. She was pushing hard for me to get it since she admitted they would not pay for their damage they might do.
Frequently asked questions about Just-In Time Moving and Storage
How is Just-In Time Moving and Storage rated?
Just-In Time Moving and Storage has a 4.9 star rating with 1,694 reviews.
When is Just-In Time Moving and Storage open?
Just-In Time Moving and Storage is closed now. It will open at 7:00 a.m.