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K-Designers - Home Remodeling Leader
- Doors & Windows
- West Valley City, UT
About this business
Location details
2500 Decker Lake Blvd, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 3:15 p.m. | |
| Sun | 11:00 a.m. to 3:45 p.m. |
How do I tell you? The sales person tells me one thing and because he failed to put it in the contract there was nothing he could do. We'll you have lost my trust
Business response:
Hi, Lance. We have very high expectations here at K-Designers to provide our customers with a positive experience, and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customercare@k-designers.com and include the phone number associated with your account so our team can assist. -SS
I didn’t have the Best experience. There were so many mistakes that were made and the time frame on how long the job took was really un expectable. If it weren’t for some of the staff that work there I would have rated even lower.
Business response:
Hi. We have very high expectations here at K-Designers to provide our customers with a positive experience, and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customercare@k-designers.com and include the phone number associated with your account so our team can assist.
Multiple elements of the job were done incorrectly. I the K Design team resisted my objection to the work. Communication was very poor.
Business response:
Hi, Scott. We have very high expectations here at K-Designers to provide our customers with a positive experience, and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customercare@k-designers.com and include the phone number associated with your account so our team can assist. -SS
The price was high, and although the end result looks good, the shower drainage does not work quite as advertised.
Business response:
We appreciate you rating your experience with us at K-Designers! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at customercare@k-designers.com with your feedback! -SS
One guy showed up on time every day and the other guy showed up when he wanted to. Apparently, he was the boss. He sometimes did not show up till noon or 1pm, and the other guy has been there for 4 hours working alone. He did his best, but apparently the other guy is the boss. It would have been nice if the other guy had showed up at the same time so they could have got it done faster. I had a safe step walk in tub put in my other home, and they got it done in one day. They had 6 guys working. This one was just one guy for a... read more
I hate and do not approve of K-Designers - Salt Lake City at all. I would not recommend K-Designers - Salt Lake City. They are very unprofessional, do not follow code, argue when asked questions, and their customer service is horrible. They threatened to put a lien on my house, and the job was not completed per the city code.
Windows looked good on installation but they were not tinted as much as I expected. When I tried to have them tinted I found out the glass is installed backwards except for 1 window out of 12. If I put tint on them it can not be removed without scratching the window. They will not make this right.
No, the communication was poor and the shower bench is falling off the wall. We've had it 3 weeks
Frequently asked questions about K-Designers - Home Remodeling Leader
How is K-Designers - Home Remodeling Leader rated?
K-Designers - Home Remodeling Leader has a 4.2 star rating with 618 reviews.
When is K-Designers - Home Remodeling Leader open?
K-Designers - Home Remodeling Leader is closed now. It will open tomorrow at 11:00 a.m.