K-Designers - Home Remodeling Leader

4.4

Doors & Windows
West Valley City, UT

About this business

Home Services Doors & Windows

Location details

2500 Decker Lake Blvd, West Valley City, UT, 84119, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 9:00 p.m.
Tue	9:00 a.m. to 9:00 p.m.
Wed	9:00 a.m. to 9:00 p.m.
Thu	9:00 a.m. to 9:00 p.m.
Fri	9:00 a.m. to 9:00 p.m.
Sat	9:00 a.m. to 3:15 p.m.
Sun	11:00 a.m. to 3:45 p.m.

4.4599 reviews

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Maria R.

a year ago

Michelle J.

a year ago

They are a great company to work with.

Jeff S.

a year ago

Robert C.

3 weeks ago

Please contact me! I’ve tried several time to no response!

Andrew P.

a month ago

Feel like I got bait and switch buy sales man. Because the windows I got sold on were not the windows I got installed.I had the installer put them in because was tired of the run around. Not being told what was going on the previous 3 weeks. My self having to call and find out what was going on. The only people I feel that did there job to perfection was the install company. I told them I would pay for the windows when finished in cash but they ran a credit account on the purchase anyway stating that the way they do it. Then... read more

Samuel J.

4 months ago

My windows have less tint now. I don't feel like they are as energy efficient as my old ones. I can't really get a rebate as my windows don't qualify for gas and only the small rebate for the power company. Then, I can't get the one for the power without the square footage. I asked for it, but never received it. All of my windows were put in opening the opposite direction. We'll, except for one that we definitely needed changed.

Business response:

Hi, Samuel. We have very high expectations here at K-Designers to provide our customers with a positive experience, and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customercare@k-designers.com and include the phone number associated with your account so our team can assist. -SS

Jonathan H.

5 months ago

K-Designers was a rollercoaster to work with. It was up to me to figure out who I was to communicate and work with of the 4 people from K-Designers. I was originally told between 1-3 days to complete the bathroom remodel but it took about 3 weeks. I was told that 1-3 days was possible as a large crew would be tackling the work but a single subcontractor was sent out for 90% of the work. Overall, the bath, toilet and vanity were done well. Subcontractor who did the majority of the work was great and communicated well. However... read more

Business response:

Hi, Jonathan. We have very high expectations here at K-Designers to provide our customers with a positive experience, and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customercare@k-designers.com and include the phone number associated with your account so our team can assist. -SS

David G.

6 months ago

Adding charges we didn’t approve.

Business response:

Hi David. We appreciate you rating your experience with us at K-Designers! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at customercare@k-designers.com with your feedback! -SS

Lance M.

7 months ago

How do I tell you? The sales person tells me one thing and because he failed to put it in the contract there was nothing he could do. We'll you have lost my trust

Business response:

Hi, Lance. We have very high expectations here at K-Designers to provide our customers with a positive experience, and we are sorry to hear this was not the case for you. We would like the opportunity to learn more about this experience and resolve any concerns. Please email us at customercare@k-designers.com and include the phone number associated with your account so our team can assist. -SS