Kenmore Animal Hospital

Gold Kelly 

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2 years ago

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Patti Piracci 

on Facebook

4 years ago

First and last time going! spent $1000, couldn't go in with my dog so I don't know how he was treated. I dropped off Insurance papers to be completely on the 14th, on the 20th I called and they don't know where the paperwork is. Will call me back. Dr. Hawkins calls back and because I was upset at the incompetence said Im rude! I asked why paperwork wasn't sent and was told I didn't sign it, ok fine. Why didn't someone call me and I had to call u a week later, her excuse WE ARE VERY BUSY. Not too busy to take my money though.... read more

Carol Behm Tremblett Busalachi 

on Facebook

5 years ago

They shouldn't give animals shots that the pet parent doesn't want. The first time we went we told them not to give the dog the Bordella shot. She doesn't go any where. This time I called for a heart worm test. When we got there I asked for nail trimming too. When they brought her back out to the car (Covid plan) they said we were charged for heart worm test, Bordella, and for a nail trim. My dog doesn't leave me yard she is aggressive towards other dogs, so we don't take her on walks. This shot is not necessary shot for my ... read more

Zoe Brania 

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5 years ago

Im not really one to bash any business on Facebook but hopefully this shortened version of what has been happening the last few weeks will save someone from taking their animals to Elma animal hospital because i am in absolute shock how the “Elma animal hospital” treats the patients that come in their doors as well as the people. For almost a year Barrett has went to the same vet, convincing us that they were doing their best to accommodate with his needs. Not once have My boyfriend or i ever declined any treatment or and va... read more

Den Scott 

on Facebook

5 years ago

Be accountable, when failing to provide the level of service we got in the beginning, and now watch excuses and finger-pointing at the risk of the health of our pets, that's when it becomes concerning. The Dr' or Techs, they are great, but the office staff mistakes and the manager is unreliable and unprofessional. Kim Klemotowski's reaction is somewhat concerning since her staff failed on several occasions in the past 6mo's. Instead of speaking with the customer she places the blame on them for being upset for the mistake... read more

Vernon Lohan 

on Facebook

7 years ago

Kim's the best she's the manager there she helped me when two other Veterinarian hospitals would not in Niagara Falls one of the hospitals was named Ford Veterinarian my dog Earl had a lump on his side and needed immediate removal as soon as possible because it was causing complications Anyone who needs help paying for a surgery call All 4 Pets in Rochester NY it's a one-time Grant towards your pets operation (585) 727-5142 if you tell them you'll pay for half of the bill it'll get approved automatically and get done faster.