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Kenny U-Pull Gatineau
- Auto Parts & Supplies
- Gatineau, QC
About this business
Location details
1798 boul. Maloney Est, Gatineau, QC, J8R 3Z4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
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Ils ne tiennent pas leur prix d’achat. J’ai convenu un montant X sans catalyseur et lorsqu’ils sont venu me dissent un prix qui vaut à 1/3. Appel enregistrer à leur avantage seulement?
Business response:
Bonjour, Nous sommes vraiment désolés que votre expérience n'ait pas été à la hauteur de vos attentes. Svp, aidez-nous à améliorer la situation en nous fournissant plus d'informations sur votre expérience. Vous pouvez nous contacter à l'adresse suivante : marketing@kennyupull.com.
What you offer for used cars is pathetic. on the black book my car is worth easily 1500$ and you offer 260$. I do not recommend
Every time we deal with Kenny’s for scrap they can’t make it in their promised time window. Once again this happened today and the first customer service rep was clearly lying and said it would be another 40 minutes. An hour later we call back and they try claiming it wasn’t scheduled for today. They’ll say anything but apologize and it’s just not worth the headache…
manager refuses to return phone calls and fails to follow through with arrangements made.
Business response:
Hi Luc Dumais, We are sorry to see that you had a bad experience. Our customer service is at the top of our list in terms of values. Please sent us an email with more information at support@kennyupull.com about your experience and maybe we can come up with a solution for next time ! Sorry again ! Kenny U-Pull
Inventory not updated. Don't bother showing up. The car you're looking for won't be there despite what website says. Thanks for wasting my entire day and a hour and half drive and then doing absolutely nothing for me once i get there. You should be ashamed of yourselves for treating customers like that
Business response:
Hi Jess, we are very sorry to hear about this unfortunate event. First of all, we would like to thank you for bringing this situation to our attention. Would it be possible to send us more details by emailing us at support@kennyupull.com? We will make sure to address this situation to the right person as this is not an ordinary situation and usually all the inventory listed on the Website is indeed available in our yards. Thank you for letting us know. Kenny U-Pull
What a bunch if useless a-holes. Drove all the way there and the car their website says is in yard was in fact crushed. Thanks for wasting my whole day and much gas and my time and doing absolutely nothing to help me. They gave me my 3$ lot fee back. they can shove the 3$ up their asses for all I care. You lost a very loyal customer today. I will never return
Gatineau store went through tool bag like they own it. Mixed up the filling of my tools upon entry and exit. They can look in my bag but keep your hand to yourself. Who do they think they are. This private business is breaking the law. I could only imagine if my wife was there with her hand bag. Going to rummage through that to like its theirs. Pathetic way to treat customers. Long time customer since they open there doors. Not any more 👎👎👎👎👎 Do to their massive inflation of prices better off buying new or from you... read more
Business response:
Hi Geoff, we are very sorry to hear that! Would it be possible to take a few minutes to let us know what happened by emailing us at marketing@kennyupull.com? Your feedback is very important to us and we want to be able to take actions on it. Thank you for your time! Thanks, Kenny U-Pull
il ne respecte pas leurs politiques de remboursement/ échange, tel que bien indiqué sur ka facture ! Des vrais crosseurs,!
Business response:
Bonjour Jo Ann Gendron,Nous sommes vraiment désolés que votre expérience n'ait pas été à la hauteur de vos attentes. Svp, aidez-nous à améliorer la situation en nous fournissant plus d'informations sur votre expérience. Vous pouvez nous contacter à l'adresse suivante : marketing@kennyupull.com.
Frequently asked questions about Kenny U-Pull Gatineau
How is Kenny U-Pull Gatineau rated?
Kenny U-Pull Gatineau has a 4.5 star rating with 779 reviews.
When is Kenny U-Pull Gatineau open?
Kenny U-Pull Gatineau is closed now. It will open tomorrow at 9:00 a.m.