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Kyner's Auto Sales, Inc.
- Used Car Dealers
- Chambersburg, PA
About this business
Location details
2040 Lincoln Way E, Chambersburg, PA, 17202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Unprofessional and insincere Gave two quotes and backed out of them both. Then gave false information off a report. Lot of Travel and aggravation to deal with dishonest and unprofessional people.
Business response:
We are sorry that you were disappointed, however, the vehicle had damage that you did not disclose to us over the phone. After seeing the vehicle in person and running several reports, it simply wasn't worth what you had stated another dealer had already offered to pay for it.
Disappointed Phone conversation prior to visit promised competitive price. No reduction in price. Could only provide 1 ignition key and would not pay or provide additional. Had to wait in sales room while salesman took care of another customer.
Business response:
I am truly sorry that you left here disappointed. If I can do anything to help you in the future please let us know. I hope your Grandson is enjoying his Malibu. Respectfully, Shawn Haupt
i got a car but left feeling cheated The old adage about car salesmen and how they are fast talkers and untrustworthy, well that is the feeling i got when i walked into Kyner's in Chambersburg. this dealership and their salesmen are all TAKERS they don't give you anything in return. usually when you walk into a dealership as a potential customer they offer you a bottle of water of coffee, Because they want your business and want to make you feel welcome. Not only did i NOT feel welcome but these guys made me feel like they w... read more
Business response:
We're very sorry if you did not feel welcome here at Kyner's. It was certainly not our intention to make you feel that way. We try to accommodate our customers as best we can and upon your arrival, you informed us that we needed to rush the process in order for you to get to work on time. We did switch gears to a faster pace in order to accommodate your request. That being said, we are always working to improve the customer experience and appreciate your feedback.Respectfully,Shawn Haupt
BMW had immediate issues- worst customer care I bought a 2008 BMW 328i around July 7th, 2018. A few days after purchasing the vehicle, we noticed a little shaking in the engine. I wasn't too concerned, but a few days after that the car stopped in the intersection. I live 50 miles away from Kyner's, so I took the vehicle into my mechanic. I wasn't worried about making Kyner's pay for the damages. It was a used car and fairly old, so figured there would be issues and I may need to put a little money into the car. I was hoping ... read more
Business response:
I certainly did choose the wrong dealer and based on you erragant response to my complaint, I see that now. My mechanic did not screw up, you screwed up and cost me 500 dollars. Never once have you acknowledged that you were the last people to perform the oil change, not me, not my mechanic, but you. My reasoning for taking it to my mechanic and not you is listed in my complaint. Read before you speak. Listen before you act. Furthermore, I did not decline the extended warranty. You declined that for me and said I could not g... read more
Cost me $600 in repairs bc of their mistake I bought a 2008 BMW 328i around July 7th, 2018. A few days after purchasing the vehicle, we noticed a little shaking in the engine. I wasn't too concerned, but a few days after that the car stopped in the intersection. I live 50 miles away from Kyner's, so I took the vehicle into my mechanic. I wasn't worried about making Kyner's pay for the damages. It was a used car and fairly old, so figured there would be issues and I may need to put a little money into the ... read more
Business response:
David, I think you picked the wrong people to criticize! First and foremost YOU decided to purchase the vehicle as-is. You were offered an extended warranty and YOU declined! YOU decided to take your vehicle to a guy who charged you $500 and failed to fix your problem! If he was any kind of a mechanic, he should have realized the oil cap was missing (if in fact, it was or maybe when he worked on your vehicle HE forgot to reinstall it)! Never once did you call until someone else screwed up your car and now you want us to fix ... read more
Returning customer review I was a returning customer to your dealership after the vehicle I purchased 7 years ago was totaled in an accident. As a returning customer I expected more. While everyone was helpful in the process and I do like my vehicle it just wasn't a 5 star experience this time.
Business response:
Thank you for sharing your experience with Kyner¿¿¿s Auto Sales Inc,
NOT HAPPY AT ALL I BOUGHT A 2012 JEEP GRAND CHEROKEE LAREDO FROM THEM AND LIKED THE SUV TILL I BROUGHT IT HOME AND LOOKED IT OVER AND FOUND OUT THEY LIED TO ME. I TOLD THEM I WANTED A 4 X 4 LIKE MY JEEP LIBERTY IS AND I DID NOT WANT A LEASED SUV. I WAS SENT A PICTURE OF THE REAR OF CAR STATING IT WAS A SHIFTABLE 4 X 4 LIKE MY LIBERTY IS AND IT WAS NEVER A LEASED SUV THEN I LOOK IN GLOVE BOX AND FIND PAPERS FOR THIS SUV WITH A DIFFERENT VIN NUMBER LOOKED IT UP SAME SUV. THEN I TEXT SALESMAN AND HE GAVE ME ANOTHER BIN NUMBER A... read more
Business response:
On behalf of all of us at Kyner¿¿¿s Auto Sales Inc, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with the team. We will be sharing your feedback amongst our team. Enjoy your new Jeep and please come visit us again soon! Respectfully, Shawn Haupt
Totally unhelpful I was referred to this dealer thru Cars.com. they were totally unhelpful was told the dodge dakota i was interested in was on the lot went there and was told the vehicle was sold to auction a week ago. Total waate of time
Good until i was no longer interested I was interested in a vehicle for a while and they emailed me several times to let me know they would answer any questions or schedule an appointment. When i went to view the car it was in bad shape(i was warned prior to viewing) and when i told them i was no longer interested they were quite rude and basically said with my budget i wasnt going to find anything (however i found a great one after leaving this place)
Frequently asked questions about Kyner's Auto Sales, Inc.
How is Kyner's Auto Sales, Inc. rated?
Kyner's Auto Sales, Inc. has a 4.5 star rating with 1,982 reviews.
When is Kyner's Auto Sales, Inc. open?
Kyner's Auto Sales, Inc. is closed now. It will open at 8:30 a.m.