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2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Fair When we arrived it was after the check-in time and when we called the emergency contact number it had not been connected, so we were forced to find another hotel that night. This could have easily been resolved with a courtesy call. Also, there were issues with room and facilities cleaniness that could be resolved with better attention to detail. Location wise the hotel was located near to all of our needs (Joshua Tree, coffee, restaurants, etc.). The staff was very friendly and attentive to all of our needs and any pro... read more
Business response:
Dear E.L We are happy to hear that the location of our hotel is just what you were looking for and our staff was friendly and accommodating. Sorry to hear about the emergency contact number, all is good now and will make sure this issue never happens again. Thank you for your feedback and hope you will give us another chance in the near future. Guest Services
Overpriced There was dust on a lot of items in room. Mattress was hard. Room was redone but felt the redo was not up to 4 star standards. Bathroom tiles were mismatched. We paid $386.00 for one night and I feel like this was too much for this hotel. I was expecting a lot more for the money. Coffee in room had zero cream or sugars so we could not even get a cup of decent coffee unless we went down the street. Lobby had no coffee as well and I am tired of the Covid excuse for not doing the little things. Numerous hotels across... read more
Business response:
Hi Hani: We are sorry to hear our hotel was not what you expected. Your feedback is extremely important to us, as we strive to improve with each and every stay. We hope you will give us another chance in the near future. Thank you Guest Services
L3 Oasis Hotel has a 4 star rating with 3,490 reviews.
L3 Oasis Hotel is open now. It will close at 11:00 p.m.