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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor Breakfast was good. Breakfast was good, location is good. But the overall hotel is not a good condition. Furniture is old, bathtubs in bad condition, air conditioning was not working properly. The whole hotel needs really a good maintenance.
Business response:
Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We appreciate you taking the time to share your comments with us. Thank you for taking the time to bring this matter to our attention and assure you that it will be looked into. We appreciate your feedback, and we hope to welcome you again in the future.
Disappointing
Very Poor They charge parking lot Nothing
Business response:
Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more
Horrible They canceled my two bedroom room without notice and didn’t provide any help at all Not good
Business response:
Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more
Fair Pagar parking adicional
Business response:
Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more
Amazing location Staff were rude and disrespectful! Rooms are pretty damaged and dirty The location is wonderful
Business response:
Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more
Bad Cleanliness Bad breakfast 8 Nothing
Business response:
Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more
Bad A deposit of $75 was taken and I was only reimbursed $59.33, so I am upset that I have to take the time to resolve this
Business response:
Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention. I looked into your account and did see where you were refund the partial amount and the other half was refunded to the bookings virtual card. I fixed the issue and you should see the full balance for the deposit,... read more
Horrible. Tenía un olor a humedad, las instalaciones eran muy viejas, el ascensor no servía, hicimos cancelación y no responden para la devolución del dinero. Nada
Business response:
Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,187 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.