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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Take a pass on this The shower curtain smelled like mold The tub did not drain during shower The cover over the bathroom light was broken Not up to LA Quinta standards Only the price
lousy. toilet seat broken tub dirty. customer service is lousy. approached staff about having trash and fresh towels 3 times out of our stay of 4 days. had an email from them this morning that they would get it done. we were gone for 11 hours and when we came back not done. at 6:15 a young lady brought us fresh towels, but as we had already showered not needed. I would recommend not staying here. La Quinta is terrible. I paid up front $437 for our stay and would like at least one day refunded. a dream I know. sad. location i... read more
Business response:
Dear jerry, Thank you for taking the time today to leave a review. I apologize your stay had some issues. I will reach out to you some type of refund for your issues.
Had I been given a refund to stay elsewhere or I would have. No carpet vinyl flooring. New beds and no homeless on the corner. No one at desk. Room had dog pee stains and bathtub was too dirty to shower in bed was old and had rut marks in it where sooo many others slept before. Homeless people yelling at me upon arrival. Had I been able to receive a refund I would have stayed somewhere else. I was shown the propert on Westminster ave but that was not the property I was sent to after booking a room.
Business response:
Hello Melanie, Thank you for taking the time to let us know about your experience when you stayed at our hotel. We will address the issues you had during your stay.
Poorly maintained Room smells of urine masked with cleaning product Location
Business response:
Hello Irma, Thank you for taking the time to leave a review. I will definitely look into the issue you had during your stay.
Bad
no fue malo sino desepcionante. mala limpieza, todo el edificio lucia sucio, el estacionamiento tenía muchos baches. las camas muy cómodas, buen precio, la ubicación
Poor customer service! When I booked my reservations I let them know my daughter was going to be having surgery the next morning at 6:30am. Having said that, I asked for a late check out so that we could come back and take a nap. I also called to confirm, the lady said that would be no problem and then when I got there they would not allow me to have a late check out. I then made the decision to NOT stay there and will never stay at this place in the future.
Business response:
Dear Cindy, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. I am sorry that you had some issues during your stay. We will work on getting these issues addressed. Sincerely, Victoria Virgil General Manager Lq52688gm@gmail.com
Don’t do it, especially families! Pay the extra $10-$20 somewhere reputable! The list is long, but the major complaint is the men outside our door smoking weed and it coming in our room through the air conditioner. My 2 kids were introduced to the smell of weed and we had to them explain what it was that the were smelling 2 nights in a row. The rule of smoking 15 feet from a door is NOT enforced. This property was not kid friendly. Large dogs barking each night, no rolling cots, no extra towels available, no extra blankets a... read more
Business response:
Thank you for taking the time to let us know about your experience. I'm so sorry that your experience here during your stay was not the best. I will be looking into these issues and getting them addressed. Thank you Management.
I was told I was going to get my refund for second day and did not terrible 0 Lies Beds
Business response:
Im so sorry i will reach out and call you today about this to get this addressed.
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,097 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open on Monday at 9:00 a.m.