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La Quinta Inn Las Vegas Nellis
- Hospitality
- Las Vegas, NV
About this business
Location details
4288 N Nellis Blvd, Las Vegas, NV, 89115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad No resolution for over charge Fraudulent took my money and no refund
Business response:
Dear Shannon, Thank you for your review. We're glad we were able to clear up any misunderstanding and ensure the correct method of payment was charged for your reservation. Receipts have been sent to you for your records as well. Hopefully, you'll stay with us again when you return to Las Vegas.
Very Poor Elevator non operating, room on 3rd floor, and I'm a Vet with double knee issues. There was an issue with door operating, so we had to transverse down & back upstairs again, Mr J. Higgins rushed to assist us, says the door lock was faulty... Mr Higgins trid to make things better...
Business response:
Dear Steve, Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the elevator being out of service during your stay. Please know that we are currently required to upgrade our elevator to meet local ordinances. While this process may take some time, we are actively working with our vendors and the City of Las Vegas to expedite the necessary permits. Regarding the door issues, I will check this room and with my maintenance team to fix the problem to avoid inconvenience for our future gu... read more
Disappointing
Bad
Last ditch stay The pool was so cold that it was unusable Was a last minute booking. We were ok with this place but if we had a choose to stay somewhere else we would had
Business response:
Dear Fieger, Thank you for being our guest and sharing your feedback. We are sorry to hear about your disappointing visit with us, as it is always our intention to provide a great guest experience. Please accept our sincerest apologies that we did not live up to your expectations on this occassion. Your comment about the pool temperature will be shared with maintenance to ensure everything functions as it should and any necessary adjustments or repairs are made promptly. It is our hope you will allow us to welcome you back a... read more
Bad Die Umgebung ist lauter als auf dem Strip. Dumpfe Töne machen einem den Schlaf in der Nacht unmöglich. Bei Fehlbuchungen nicht kulant. In keinsterweiwe entgegen kommend bei Ansprache von Problemen. Hier ist man auf sich allein gestellt. Nicht zu empfehlen. Wenigstens war die Sauberkeit des Zimmers angemessen. Alles andere war jedoch ein schlechter Witz. Nichts
Bad it’s too expensive for what they offered, the breakfast is hella bad, and they ask too much for the deposit
Business response:
Dear Laura, Thank you for choosing to stay with us during your recent trip. We're disappointed to learn about your experience and offer our sincere apologies if we fell short of expectations. We would appreciate reading more about how you felt we could improve. Guest feedback is very important to us, and we look forward to connecting with you.
Fair
It sucked This hotel is disgusting and disappointing I will never stay here again and would like a full refund I will be sure to let people know not to stay at ur 1 star hotel The sheets were itchy way to itchy there was also a sign in the room that disgusted me when I read that when people don’t put this sign on their sheets when they depart they will not be washed for another three days 🤮 that is not ok. When checking in after traveling for four hours on the road the hotel over charged my visit I am highly disappointed an... read more
Business response:
Dear Alexander, Thank you for your review. We're sorry to hear about your experience, though we feel clarification is needed regarding our housekeeping procedures. In an effort to cut out water waste, our sheets are typically changed every three days if you are staying more than one day, unless the guest indicates they want them refreshed daily—this is done by placing the green card with this information on the bed. That being said, our sheets are changed between reservations regardless of the card placement, so each guest c... read more
Frequently asked questions about La Quinta Inn Las Vegas Nellis
How is La Quinta Inn Las Vegas Nellis rated?
La Quinta Inn Las Vegas Nellis has a 4.4 star rating with 2,553 reviews.
When is La Quinta Inn Las Vegas Nellis open?
La Quinta Inn Las Vegas Nellis is closed now. It will open tomorrow at 12:00 p.m.