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37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
Last minute option Extremely noisy hvac, sloppy bsthroom Location. That's it
Business response:
Dear Valued Guest, We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us. Sincerely, Danielle LQ Customer Care
It's not a good value due to overall dirty appearance of property and staff friendliness Facility always looked dirty, not so welcoming. Won't be staying again. The location was convenient as there was a subway station a couple blocks from the property.
Business response:
Carolina, Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. Sincerely, Danielle LQ Customer Care
Would never return All aspects of hotel but especially the staff attitude Very disappointing
You get what you pay for. What they tell you is that they have free parking, what they don't, is it's first come, first serve parking. Most of the time we had to park on the side road and wake up before 7 so we wouldn't have to pay the parking fee. The place has roaches. The breakfast is nasty! The eggs and sausage taste like government insta-meals. Only thing good is the coffee and cereal. You can get a better meal from mcdonalds. I liked that the building was located next to some shops and from the front, you could see the... read more
Nice & good enough Cleanness
Poor Very bad shower fixtures: the shower-head didn’t work. very noisy room in front of the subway. Very bad lighting of the room: it was too dark and some lamps were missing. Breakfast very poor The location is close to any restaurants
No volveré a este hotel nunca No habían limpiado. Había colillas en el water para una habitación de no fumadores y el water estaba atorado. No fueron capaces de cobrarme en la tarjeta y mi novia tuvo que pagar por tener tarjeta americana. No nos dieron una identificación para dejar las maletas sino que se quedaron en el pasillo a la vista de todo el mundo. El aire acondicionado de la habitación hacía tanto ruido que no pudimos dormir nada. La atención del chico que nos atendió al llegar fue desagradable y poco profesional. N... read more
Worst experience The customer service was terrible. There was no parking as promised. I had to pay to park or first come first serve on the street as i was told. The refridgerator in the room was broken. When i called to complain , they sent housekeeping who just plugged it in and it still never got cold. Then the television in the room didnt have cable as advertised but instead analog digital channels that didnt work. The staff was very unhelpful and didnt care about helping. Location near the subway was good.
Poor Bathtub and sink water backup
La Quinta Inn Queens has a 2.7 star rating with 9,215 reviews.
La Quinta Inn Queens is closed now. It will open tomorrow at 12:00 p.m.