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7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Overall great stay as always just that door and the faucet to the sink. The door for room 514 was such a hassle to get in to. Faucet to the sink was loose. Close to the venue we were going to for the weekend.
Business response:
Dear Guest, Thank you for your feedback. We're glad to hear you had an overall great stay with us, as we strive to provide a consistently positive experience for our guests. However, we regret the issues you encountered with the door to your room and the loose faucet on the sink. We appreciate you bringing these concerns to our attention, and we will address them promptly to ensure a more seamless stay for future guests. Your business is valuable to us, and we look forward to welcoming you back. Sincerely, Hotel Manager
Very Good
Exceptional
Pretty Good Stayed on third floor. Only one elevator worked and that one had to be reset before the doors would open. Mold in shower. Location to the Austin Airport. Staff was patient and helpful. Shuttle driver was kind and conversant. Nice size room.
Business response:
Dear Guest, Thank you for your review! We're glad you enjoyed our location, helpful staff, and spacious room. However, we sincerely apologize for the issues with the elevator and the mold in the shower. Your feedback is important to us, and we will address these matters promptly. We hope to welcome you back for an improved experience in the future. Sincerely, Hotel Manager
Hello Gordon! The bathroom doors were a little broken, we had to slam them shut and the handle wasn't in the best condition I liked how comfortable and homey the hotel was! Everything was neat, organized, and easy to find. The employees were welcoming and friendly, I loved talking about dying hair with one of them.
Business response:
Dear Guest, Hello! Thank you for your wonderful feedback! We're glad to hear you found our hotel comfortable and enjoyed the friendly interactions with our staff. We appreciate your comments about the bathroom doors and will look into fixing those issues. We hope to welcome you back soon for another great stay! Sincerely, Hotel Manager
Good
I will always stay there! Nothing to not like. Good location near the airport to the SE of Austin (I drove in from Houston) close to Circuit of the America's race track. Starbucks across the street and Javi’s Tex-Mex next to that. Secure parking on the property, breakfast was very good (lots of choices), room was great and clean. Price was highly competitive for the area. Highly recommend.
Business response:
Dear Guest, Thank you so much for your glowing review! We're thrilled to hear you enjoyed our location, amenities, and breakfast offerings. It's great to know you found value in your stay. We can’t wait to welcome you back on your next visit! Sincerely, Hotel Manager
Prima 1x per 3 dagen verschonen van handdoeken en het schoonmaken van de kamer Lokatie vlak bij het vliegveld Austin zonder er last van te hebben
Business response:
Dear Guest, Thank you for your feedback! We're glad you enjoyed our great location near Austin Airport. We appreciate your comments regarding the towel and cleaning schedule and will review our policies to enhance our guests' experience. We hope to see you again soon! Sincerely, Hotel Manager
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,079 reviews.
La Quinta Inn & Suites Austin Airport is closed now. It will open at 12:00 p.m.