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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Staff and check in were great
Business response:
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
Excellent location for access to the airport and near by restaurants, excellent Tex/Mex next door. The woman who was the afternoon desk manager was especially helpful and kind.
Business response:
Thank you for your kind comments and for choosing La Quinta Inns and Suites. We will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.
Quite affordable for location. Great staff. Big, comfortable room w an especially good armchair. Nice desk set up. The bathroom was superclean and bright. Very convenient for the airport. I used UberEats to order food. Very easy to meet in the lobby. The parking closest to my room was isolated so I parked up.front where the lighting wasnbright and there was a lot of traffic. Worked great.I will go back.
Business response:
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
Great stay. Will stay again when back in the area.
Business response:
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
The room was not in a very good condition.
Business response:
Thank you for choosing our hotel for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for the condition of the room. Rest assured; we will be speaking directly with all the team members who played a role in your experience. It is our responsibility that our guest feels assured and optimistic about their stay with us. We will use your feedback to help us understand and develop winning habits for you and guests alike. Hope to see you again soon!
One night stay Front desk person was very friendly. Very quiet room. Would have liked a bit more water pressure at the sink. No iron in the room.
Business response:
Thank you for the review. We look forward to seeing you again soon!
Gran hotel Buen hotel con excelente servicio Muy cerca del aeropuerto y comidas
Business response:
Thank you for the review. We look forward to seeing you again soon!
OK Stay This was the 2nd time we stayed at this hotel. The room we got the second time wasn't as nice as the 1st. The door looked like someone had kicked it at some point. The mattress in the sofabed was not only soiled but ripped. You could literally see the coils. When i mentioned it to someone at the front desk, she seemed shocked and said no one else had pointed it out. They did not send up a new mattress or offer to switch us out to another room. Also, when i couldnt find the linens for the sofabed i called the front de... read more
Business response:
Thank you for your review. We would like to extend our sincerest apologies for the inconveniences you experienced during and after your stay. The lack of professionalism and concern that you described, certainly does not meet our service expectations We hope you will give us another opportunity to serve you.
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,507 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.