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La Quinta Inn & Suites Austin NWLakeline Mall

4.1

About this business

Location details

10701 Lakeline Mall Dr, Austin, TX, 78717, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.12,758 reviews
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Kassandra's profile image
Kassandra 
2 years ago

Very Good 

Ingrid's profile image
Ingrid 
2 years ago

Very Good An alarm noise in the room next to me about 5 AM and wouldn’t stop. I contacted the front desk and the problem was quickly handled Clean comfortable breakfast Attentive staff 

Business response:

Thank you for taking the time to share your feedback. I am saddened you had an issue with the alarm clock in the next room, that I know is frustrating. I am pleased that our staff quickly handled the situation for you, and that you enjoyed the rest of your stay. I will share your comments with our staff. rest assured we are taking the appropriate measures to prevent this issue in the future. Here at La Quinta Lakeline Mall we strive to meet and exceed expectations. Thank you for staying with us, we hope to serve you in the f... read more

Anton's profile image
Anton 
2 years ago

Exceptional 

Carlecea's profile image
Carlecea 
2 years ago

Overall, my stay was good I would definitely stay here again. The only I didn’t like was there was no smoking rooms had to go outside in the freezing cold to smoke and more food to eat for breakfast. The property was very clean friendly staff especially the man who helps us he was great I forgot his name but he wear glasses cool dude. 

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Austin NW/Lakeline Mall. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay enjoyable and our staff friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the... read more

Amber's profile image
Amber 
2 years ago

Pleasant Breakfast didn't have much to offer Clean 

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Austin NW/Lakeline Mall. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you did not enjoy the breakfast selection. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously striv... read more

John's profile image
John 
2 years ago

Reasonably comfortable but a bit overpriced. Maybe they were taking advantage of the eclipse crowds. Free breakfast was hard French toast, salty and greasy little sausage links, powdered scrambled eggs. Waffles were available but we did not indulge. Clean, comfortable, easy check-in and check-out. Friendly and helpful staff. 

Nelson's profile image
Nelson 
2 years ago

Wonderful 

Monica's profile image
Monica 
2 years ago

Wonderful Very clean and comfortable room. Courteous front desk and cleaning staff. Close to shopping mall and restaurants. 

Whitley's profile image
Whitley 
2 years ago

I’m glad the rates are best in the area compared to the La Quinta up the road. Breakfast was the same and limited most of the time. Juice was available. Gym was still inoperable and in the same state it was in a month ago. The pool was cleaned out and accessible. And check in and out was smooth for booking on another website. 

Business response:

Thank you for taking the time to share your feedback. I am sorry about our fitness center, as we are under new management and the remodeling has begun. While we try not to inconvenience anyone, it is an unfortunate result of a big remodeling project. I would also like to let you know that our breakfast is undergoing a makeover as well, so that should be better for you really soon. We look forward to all the work being done so that our guest can relax in a new comfortable clean hotel. Here at La Quinta Lakeline Mall we strive... read more

Frequently asked questions about La Quinta Inn & Suites Austin NWLakeline Mall

How is La Quinta Inn & Suites Austin NWLakeline Mall rated?

La Quinta Inn & Suites Austin NWLakeline Mall has a 4.1 star rating with 2,758 reviews. 

When is La Quinta Inn & Suites Austin NWLakeline Mall open?

La Quinta Inn & Suites Austin NWLakeline Mall is closed now. It will open tomorrow at 12:00 p.m.