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La Quinta Inn & Suites Burleson
- Hospitality
- Burleson, TX
About this business
Location details
225 E Alsbury Blvd, Burleson, TX, 76028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fabulous hotel, terrible receptionist! What we did NOT appreciate was the rude staff at check-in. I travel across the country many times/year and always enjoy chatting with the staff at check-in - where we’re coming from and going to…. About the local weather….. and sometimes about local restaurants/activities. However, this night I had the misfortune of meeting the rudest hotel receptionist I’ve ever encountered. Her name was “Tommy” - she clearly was not enjoying her job, was annoyed at my simple questions, and treated me ... read more
Business response:
Dear Guest, Thank you for sharing your feedback. We’re so glad to hear that you enjoyed the hotel’s spacious, clean rooms and found it to be everything you hoped for. However, we deeply regret that your check-in experience did not reflect the same level of hospitality. It's upsetting to hear that you were treated with disrespect by a staff member, and this is certainly not the service we aim to provide. Your comments will be shared with the management team to ensure we address this issue moving forward. We appreciate your un... read more
Good
Very Good
Worth the money,& great location. The spray cleaner had a very strong odor. Location,price,& comfort.
Business response:
Dear Guest, Thank you for your feedback. We're glad to hear you found the stay worth the money and appreciated the location, price, and comfort. We apologize for the strong odor from the cleaning spray and will share this with our housekeeping team. We appreciate your comments and hope to welcome you back again.
Exceptional
Exceptional
Exceptional
Very pleasant Only small issue was the tv and wifi was very confusing Very clean, helpful staff, comfortable bed
Business response:
Dear Guest, Thank you for your kind feedback! We're happy to hear you had a pleasant stay and found the room clean, the staff helpful, and the bed comfortable. We apologise for the confusion with the TV and Wi-Fi and will work to make those systems easier to use. We hope to welcome you back soon!
Exceptional
Frequently asked questions about La Quinta Inn & Suites Burleson
How is La Quinta Inn & Suites Burleson rated?
La Quinta Inn & Suites Burleson has a 4 star rating with 2,294 reviews.
When is La Quinta Inn & Suites Burleson open?
La Quinta Inn & Suites Burleson is closed now. It will open tomorrow at 12:00 p.m.