La Quinta Inn & Suites Dallas - Addison Galleria

Business response:

Dear Amy, Thank you for your fabulous review! We're thrilled you enjoyed your stay, appreciated our cleanliness, prime location, and comfortable facilities. We're glad to hear you found your room amazing and loved the bathtub! We've taken note of your feedback about the bed and breakfast, and we'll strive to make these elements even better. Your kind words about our interior scent are much appreciated. We're looking forward to welcoming you back on your next visit! Warm regards, Hotel Management 

Business response:

Dear Truman, Thank you for sharing your experience at our hotel. We're delighted to hear you appreciated our staff and the comfort of our beds. However, we regret to learn about the aspects of your stay that did not meet your expectations. Please be assured that we value your feedback and we're committed to improving the areas you've highlighted, particularly in terms of cleanliness and facilities. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Hotel Management 

Business response:

Dear Justin, Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay, especially the service provided by our front desk team. It's wonderful to know that our commitment to cleanliness, comfort, and value stood out to you. We look forward to welcoming you back to our hotel in the near future! Warm regards, Hotel Management