La Quinta Inn & Suites Dallas - Addison Galleria

Business response:

Dear Emzu, Thank you for taking the time to share your feedback. We’re glad to hear that our staff made a positive impression with their friendliness and that your check-in experience was smooth. However, we sincerely apologize for the cleanliness issues you encountered, particularly with the bathtub, and we appreciate you bringing this to our attention. Your comments regarding the facilities and breakfast variety are also valuable, and we will certainly consider them as we strive to enhance our guests’ experiences. We hope ... read more

Business response:

Dear Hernández López, Thank you for sharing your feedback with us. We appreciate your insights on the various aspects of your stay. It’s great to hear that you found our facilities and comfort to be top-notch, as we strive to provide a pleasant experience for our guests. We also acknowledge your comments regarding staff, cleanliness, location, and value for money, and we will use this information to enhance our services further. Your feedback is invaluable, and we hope to welcome you back for an even better experience in the... read more

Business response:

Dear Mahesh, Thank you so much for your outstanding 10-star review! We are thrilled to hear that you had such a wonderful experience with us. It’s fantastic to know that our staff made a positive impression on you, especially the kindness of our front desk team. We take great pride in maintaining high standards of cleanliness and comfort, and we’re delighted that you found our location and facilities to your satisfaction. Your feedback on the value for money is also greatly appreciated, as we strive to provide our guests wit... read more