La Quinta Inn & Suites Dallas Plano - The Colony

Name: La Quinta Inn & Suites Dallas Plano - The Colony
Address: 3750 Farm to Market Road 423, The Colony, TX, 75056, US
Telephone: (469) 294-0323
Price range: $$
Rating: 4.6

4.6

★★

1150 reviews

|Hospitality|The Colony, TX 75056

3750 Farm to Market Road 423, The Colony, TX 75056

(469) 294-0323

https://www.wyndhamhotels.com/laquinta

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4.6

★★

1,150 reviews

5★781

4★301

3★68

2★0

1★0

Reviews(776)

Google Reviews(374)

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Recommended

Mulligan R on Trip Advisor

★★

4 years ago

Nice, new hotel The property was great. The inside of the hotel was clean, new, neat, smelled fresh. I would stay here again. However, there were a few things that could have been better. 1. Went to breakfast, coffee pots were all empty. Had to find the service person to brew some coffee. This happened more than once. 2. Same thing for eggs. Probably no eggs at least three different mornings. 3. Was expecting gravy for the bisquits, went to the service person. They couldn't open the can (yes, saugage gravy comes in a gallon can!), as they didn't have a can opener that worked. I was able to get the opener working enough to open the can, and I understand a can opener was nordered. 4. We had our two dogs with us. There are great areas to have the dogs potty, however, people aren't cleaning up after their pets. Very frustrating to step in dog poo at 10pm when walking your own dog. Overall, was good stay. I would chalk the inattention in the kitchen to the time being around Christmas.

Business Response:

Thank you for your review, I apologize for the inconvenience you had faced while staying with us. We have since corrected these issues, thank you for bringing them to our attention. Thanks for staying with us and we hope you give us another chance.

W3882ISgaryb on Trip Advisor

★★

4 years ago

Good, but help is needed The hotel was well-located for our needs and featured a nice, comped breakfast. Our rooms were okay but lacked much water pressure in the shower. The wall-mounted room thermostat was finicky and did not maintain the room at a comfortable temperature. We returned to our room Sat. night and found a bare mattress that we had to make before retiring. That is entirely unacceptable; a nice hotel should have plenty bedding on hand and should never ask a guest to make the bed after washing the sheets! That was TERRIBLE service La Quinta. Overall, I'd give the hotel a bit better than average rating for this price level. Correct a few problems and it will be a great place to stay for us.

Business Response:

Thanks for staying with us at La Quinta Inn & Suites Dallas Plano - The Colony! We appreciate you taking the time out and leaving us a review, we have taken care of the issues you faced, I do apologize for the inconvenience they have caused you. Hope to see you stay with us again!

Dat on Booking.com

★★

4 years ago

Exceptional

Arthur J on Trip Advisor

★★

4 years ago

Very Nice We spent three nights here for a family visit. Our room was quiet, clean and very comfortable. We opted for a first floor handicapped room. The room was at the end of the hall next to an exterior door. The bathroom was very large with a walk in shower that contains a seat. The only issue was how the shower drains: mainly on to the bathroom floor. There is a drain in the shower itself as well as in the bathroom floor. This is a cautionary comment as a person not so sure footed could slip although it was not an issue for us. The only other negative was on that Saturday and Sunday morning the breakfast bar could have been replenished more quickly. This is a convenient, quiet, very clean and comfortable place to stay.

Business Response:

Thank you for leaving us a review! Your review will definitely help us improve our hotel standards and operations, we will definitely take a closer look at your room and breakfast issues, and definitely have a better stay experience for you next time you visit us again. Thanks for staying with us at La Quinta Inn & Suites Dallas/Plano - The Colony!

michelle050163 on Trip Advisor

★★

4 years ago

GREAT STAY Check in was fast, front desk/all staff was very pleasant..when I got to my room it smelled very lovely and was extremely nice/clean! Bed was very comfortable and room was quiet. I Will stay again and recommend this hotel! Overall a wonderful hotel and convenient location!

Business Response:

I am more than pleased that you enjoyed your stay and that we followed through with the service you deserve. We look forward to seeing you again in your travels. Thank You again for being an outstanding patron and guest. Yours in Hospitality, Kevin Robinson Front Office Manager

Anonymous on Booking.com

★★

4 years ago

Great, excellent and best service i have had in my years of traveling. The service and the quality of the hotel was great. We were place in a comfortable room and the room was clean and the space was huge. I would recommend this place to other family and friends. I would use this hotel on my next trip.

Business Response:

Wow! Thank you for the great review! We hope to see you back soon again, at La Quinta Inn & Suites Dallas/Plano - The Colony!