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La Quinta Inn & Suites Dallas Plano - The Colony
- Hospitality
- The Colony, TX
About this business
Location details
3750 Farm to Market Road 423, The Colony, TX, 75056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Great hotel Every day we had to get the cards rekeyed even though we stayed for 3 nights Beautifully kept hotel. Very nice housekeepers.
Business response:
So sorry our keying machine made you come back everyday, we will take a look at it to make sure it is working properly. . Thank you very much for taking the time to complete the guest survey. We really appreciate your comments and are very happy to hear that you enjoyed your experience with us. Our staff makes every effort to ensure a memorable stay for each guest. Thanks again and we look forward to seeing the next time you're in town!
Very Good Most of the staff was rude and condescending. I had minimal interaction with them but even simple questions seemed like an inconvenience. Room was a little small but I did have my daughter in a pack n play. It might be ok without it. Room was nice and clean. Bed was comfortable.
Exceptional
Location & Clean 5-Star Everything was top-notch! No complaints at all and that's saying something! Room was outstanding and overall the cleanest LQ I have stayed in! Requested 4th floor to be away from the noise so I could work. The bed was very comfortable and all electronics and FREE wifi worked great! Staff was friendly and the location is excellent! Great job to the Manager! I will be back!
Business response:
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Dallas Plano - The Colony La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. General Manager - La Quinta Dallas Plano - The Colony
Exceptional
Amazing Nothing needed to change
Value for money, pet friendly Very pet friendly, clean, excellent breakfast
Good I didn't like the noise from the refrigerator that disrupted resting and relaxation. It seemed as the refrigerator was defrosting all day and especially at night. I also didn't like that hotel parking was the over flow from Texas Roadhouse which made finding a place to park scarce. I liked the hotel was new. I also like there was a refrigerator and microwave in the room.
Business response:
Thanks for your feedback! We will work to make your next stay even better, apologies for the loud noise coming from the fridge, we will have our engineering department take a look at that. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. General Manager - La Quinta Dallas Plano - The Colony
Pleasant Had guests on same floor very rowdy, noisy till after midnight, and then again starting at 5am. Got no sleep. It was new
Frequently asked questions about La Quinta Inn & Suites Dallas Plano - The Colony
How is La Quinta Inn & Suites Dallas Plano - The Colony rated?
La Quinta Inn & Suites Dallas Plano - The Colony has a 4.6 star rating with 1,737 reviews.
When is La Quinta Inn & Suites Dallas Plano - The Colony open?
La Quinta Inn & Suites Dallas Plano - The Colony is closed now. It will open tomorrow at 12:00 p.m.