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La Quinta Inn & Suites Denton - University Drive
- Hospitality
- Denton, TX
About this business
Location details
4465 I-35, Denton, TX, 76207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Excellent
Convenient, comfortable, but not welcoming or hospitable. Previously undisclosed (online) pet fee was announced on a flyer on the check-in desk. It was a totally reasonable fee, but that's not the time to find out. Also, there was an extensive, pet-associated contract, including a stipulation not to leave the pet (even crated) alone, which basically constituted trapping the guest in the room. When asked about restaurants that delivered, the front desk worker shrugged, said there was a lot of pizza. When I asked for a list, h... read more
Business response:
Thank you for your recent visit at our hotel. I appreciate your feedback, in regards to the pet fee I believe Booking.com does provide you a information in regards to the pet fee. We are a pet friendly hotel and in our web page we have more information in regards to that. I apologize to you if the front desk agent wasn't aware of the restaurant in the area. I will share your comments with him so we can serve you better at your next visit. Thank you for your business with us and I hope to see you in near future.
Very Good
will stay again only if they assure me the batteries in the door locks are fresh.... The batteries went completely dead in the door lock to our room on the second day. We were not able to get into our room until 1:45AM! We have been offered some additional points on my Wyndham rewards account, but to date have not received them. DEAD BATTERIES??? REALLY??? and we weren't the only ones with the problem Breakfast was good as always.
Business response:
Thank you for your recent stay at La Quinta. I apologize about your experience with the door not opening due to dead battery. I have accommodate your Wyndham account with some points as an apology. Thank you for your business with us.
Exceptional
Exceptional Unable to regulate air conditioning. Seemed to be locked at one temperature. Good selection - eggs, bacon, waffles, assorted pastries, fresh fruit.
Business response:
Thank you for your recent stay and your feedback. I will share your comments with my team so that we can continually improve our guest experience.
Excellent
Nice place to stay for one night. The route to access the hotel was complicated. The rates seemed high for the hotel. The rooms were comfortable, nicely decorated and clean. The lobby area was nice for gathering and breakfast area was nice.
Business response:
Thank you for your recent stay at our hotel! looking forward in seeing you soon.
Exceptional
Frequently asked questions about La Quinta Inn & Suites Denton - University Drive
How is La Quinta Inn & Suites Denton - University Drive rated?
La Quinta Inn & Suites Denton - University Drive has a 4 star rating with 3,886 reviews.
When is La Quinta Inn & Suites Denton - University Drive open?
La Quinta Inn & Suites Denton - University Drive is closed now. It will open tomorrow at 12:00 p.m.