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653 NE Loop 820, Hurst, TX, 76053, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Dear Guest, Thank you for sharing your feedback. We understand that every stay should be comfortable and enjoyable, and your comments help us identify areas for improvement. Our team is committed to providing a welcoming environment and attentive service, and we hope to have the opportunity to make your next visit more satisfying, ensuring a stay that reflects the quality, comfort, and care we strive to provide for all our guests. Sincerely, Miran Patel Hotel Manager
My room had a broken lamp and some stains. Breakfast was good and the workers were polite but no cranberry juice. They didn’t have toothbrushes for purchase.
Business response:
Dear Guest, Thank you for sharing your observations about your stay. Your comments about the room condition and breakfast experience provide valuable insight as we continually strive to maintain and improve our offerings. Our team is committed to attentive service and ensuring guest satisfaction, and feedback like yours helps guide those efforts. We appreciate your input and look forward to the opportunity. Sincerely, Miran Patel Hotel Manager.
Loved staying here. Worth every penny.
Business response:
Dear Guest, We are delighted to hear that your stay was truly worth every penny. Creating memorable experiences where guests feel valued and comfortable is at the heart of what we do. Your positive feedback inspires our team to continue delivering exceptional service and quality accommodations. It is rewarding to know that your time with us met your expectations, and we look forward to welcoming you back. Sincerely, Miran Patel Hotel Manager.
Business response:
Dear Guest, Thank you for staying at our hotel. We'd appreciate it if you could provide more details about your experience, especially if you felt our service didn't meet your expectations based on the rating you provided. Your feedback helps us improve. We hope to welcome you back in the future! Sincerely, Miran Patel Hotel Manager.
I want to give "kudos" to the young man who was at the desk on the evening of October 13. As I came in, someone mentioned that the elevator on the property was not working and could not be fixed until the next day at the earliest. I was checking in with my special needs brother and it would have been difficult for him to climb the stairs. He found us a room that was just what we had reserved on the first floor! Great customer service!!
Business response:
Dear Guest, We truly appreciate your recognition of our team member’s attentiveness and dedication to accommodating your needs. Ensuring comfort and accessibility for all guests is a priority, and it is rewarding to know our staff went above and beyond to provide a suitable first-floor room for you and your brother. Your thoughtful feedback highlights the genuine care we strive to deliver. We look forward to welcoming you both back. Sincerely, Miran Patel Hotel Manager.
Business response:
Dear Guest, Thank you for visiting our hotel. We would appreciate more details about your stay, especially since you gave us only 8 stars. Your feedback is valuable as we strive to enhance our services. We hope to welcome you back in the near future! Sincerely, Miran Patel Hotel Manager.
Clean rooms
Business response:
Dear Guest, Thank you for sharing your positive feedback. We are pleased to hear that you found your room clean and comfortable. Maintaining well-prepared accommodations is central to our brand standards, and your comments inspire our team to continue providing attentive service and a welcoming environment. We look forward to welcoming you back on your next visit and ensuring another stay that reflects the high level of quality, care, and comfort our guests have come to expect. Sincerely, Miran Patel Hotel Manager
Good It was good. Bed was comfortable. Room was clean. Breakfast was not bad and parking was easy
Business response:
Dear Guest, Thank you for sharing your experience with us. We are glad to hear that you found your room clean and comfortable, enjoyed the breakfast, and appreciated the ease of parking. Providing well-maintained accommodations and a welcoming environment is central to our brand standards, and your feedback encourages our team to continue maintaining these high levels of care. We look forward to welcoming you back for another enjoyable stay that reflects our quality and service. Sincerely, Miran Patel Hotel Manager
Elevator was broken, our bathroom walls showed some water damage/aging. Friends that were at the hotel with us had change rooms twice after their initial room due to issues (too hot/loud AC, broken phone/fridge).
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We appreciate your insights as they help us evaluate and improve our accommodations and services. Your comments regarding the elevator, room conditions, and maintenance concerns have been shared with the appropriate teams for review. Providing comfortable, well-maintained accommodations is a priority, and your feedback encourages our team to continue addressing areas for improvement. We look forward to the opportunity to welcome you again for a more seamless stay. Sin... read more
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La Quinta Inn & Suites Fort Worth NE Mall is closed now. It will open at 9:00 a.m.