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La Quinta Inn & Suites Fort Worth NE Mall
- Hospitality
- Hurst, TX
About this business
Location details
653 NE Loop 820, Hurst, TX, 76053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clean rooms
Business response:
Dear Guest, Thank you for sharing your positive feedback about your recent stay. It is wonderful to hear that you found the rooms clean and well prepared. The housekeeping team works with great care to ensure every guest arrives to a fresh and comfortable space. Your kind comment is truly appreciated and will be shared with the staff. Everyone looks forward to welcoming you again and providing another pleasant and comfortable stay in the future. Sincerely, Hotel Manager
rooms clean and spacious staff friendly only thing i didnt like was pool was closed and it's an indoor pool
Business response:
Dear Guest, Thank you for recognizing our clean, spacious accommodations and the friendly service provided by our team. Creating a welcoming atmosphere and comfortable environment is always our focus. The indoor pool is a valued amenity, and its availability is carefully managed to ensure safety and proper maintenance standards. We appreciate you sharing your experience and remain committed to delivering thoughtful service and well maintained facilities that enhance every guest stay with us. Sincerely, Hotel Manager
Nothing fancy but clean
Business response:
Dear Guest, Thank you for sharing your feedback about your recent stay. It is great to hear that you found the accommodations clean and comfortable. Providing a well maintained and welcoming space for guests remains an important focus for the team each day. Your comments are appreciated and will be shared with the staff who work hard to ensure a pleasant environment. The hotel looks forward to welcoming you again for another comfortable and convenient visit in the future. Sincerely, Hotel Manager
The elevator was broken and instead of giving me first second floor to accommodate- I had the fourth floor
Business response:
Dear Guest, Thank you for bringing this to our attention. We understand how the elevator being out of service could impact convenience, particularly when assigned to a higher floor. Guest comfort and accessibility remain important priorities, and your feedback helps us evaluate how we can better accommodate needs during unexpected maintenance situations. We appreciate you sharing your experience and remain committed to ensuring smoother, more considerate arrangements for our guests moving forward. Sincerely, Hotel Manager
Indoor pool and hot tub were closed.
Business response:
Dear Guest, Thank you for sharing your feedback regarding the indoor pool and hot tub. These amenities are valued features of our hotel, and their availability is important to the overall guest experience. At times, temporary closures are necessary to complete essential maintenance or enhancements that support our commitment to safety and quality standards. Our team remains dedicated to providing a comfortable and welcoming stay, and we look forward to offering a fully refreshed experience on your next visit. Sincerely, Hote... read more
Clean room
Business response:
Dear Guest, Thank you for highlighting the cleanliness of your room. Our housekeeping team takes great pride in maintaining high standards to ensure every guest enjoys a fresh and welcoming environment. It is rewarding to know that the care and attention invested in preparing your space contributed positively to your stay. We remain committed to delivering comfort, quality, and consistency, and we look forward to welcoming you back for another pleasant experience in the future. Sincerely, Hotel Manager
All of staff we encountered were pleasant, rooms and common areas were clean. They did earn that 5th star due the heavily advertised pool and jacuzzi neing taken out of service and not not bothering to state this in their advertising.. Bait and switch.... star due to their pool and hot tu.
Business response:
Dear Guest, Thank you for recognizing the pleasant service provided by our team and the cleanliness of both the guest rooms and common areas. Your comments regarding the pool and hot tub are important. These amenities are popular features, and their availability is carefully managed to meet safety and operational standards. Updates about facility status are continuously reviewed to ensure clarity for our guests. We appreciate your feedback and remain committed to delivering a transparent and enjoyable stay experience. Sincer... read more
Front desk was very helpful and tge room was clean ☺️
Great space and the rooms were clean and turned down daily.
Business response:
Dear Guest, Thank you for sharing your experience with us. It is a pleasure to know that you enjoyed the spacious layout and found the rooms clean and well cared for throughout your stay. Daily room service and attention to detail are important parts of the guest experience, and your feedback reflects the dedication of our housekeeping team. We truly value your comments and look forward to welcoming you back for another comfortable and consistently maintained stay. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Fort Worth NE Mall
How is La Quinta Inn & Suites Fort Worth NE Mall rated?
La Quinta Inn & Suites Fort Worth NE Mall has a 4 star rating with 3,050 reviews.
When is La Quinta Inn & Suites Fort Worth NE Mall open?
La Quinta Inn & Suites Fort Worth NE Mall is open now. It will close at 6:00 p.m.