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La Quinta Inn & Suites Houston Katy East
- Hospitality
- Katy, TX
About this business
Location details
22455 Katy Fwy, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Our stay was fair but hotel MUST improve security & safety around perimeter of property. There were questionable people walking around the parking lot. We were not sure if they were guests. At one point there was a woman that was doing drugs who followed us right up to the door by the pool. She ran off when we turned around to confront her. Late into the night there were people arguing loudly outside of our window and disturbing the peace. Maintenance must be done to the A/C unit because it has a continuous squeaking sound e... read more
Business response:
We sure will look into the issues you had to go through and we will take care of it before your next stay with us.
I love the staff but feel the rooms isn’t as nice as I remember them The room smelled. Like it was smoked in and had chemicals sprayed over it. Also the floor is greasy, like when you walk into a Mc Donald’s or KFC.
Business response:
We apologize this is not normal standards of our hotel. I will look into the issue and will take care it with a surety that we will provide you a best experience in future. We are glad you choose and sanded that we were unable to be on your expectations. We hope to see you again.
Exceptional People was drinking in the parking lot and o couldn’t sleep, because they were drinking in my car seating in top of my car, and I had value items in my truck! Very clean!
Business response:
We apologize you had to go through this issue, we are sorry to hear but we do have security at night I wonder if you would have informed us and would have given us a chance to take care of the situation. I apologize we could not help you in this matter.
Friendly staff... iffy area The room we had smelled strongly of dog urine. There was a spoon that was made up into our bed. There were also a few sketchy characters in and around the property. Aesthetically pleasing for the price, most of the staff were very friendly and inviting.
Business response:
We apologize dear guest we are striving hard to provide best experience to our guest and I see we are lagging in it. We are working on it to get the issues resolved with a promise to provide a great room and service during your next stay with us.
Nice for the price
Business response:
We appreciate your time and your response.
ALWAYS A PLEASURE BREAKFAST INCLUDES SLICE OF BREAD,JAM, AND COOKIE. THE CLEAN EVERYDAY WHICH IS PERFECT BETTER THAN THE OTHER "LUXURY" HOTELS IN THE AREA
Business response:
We are glad we were able to be upon your expectations. We try our best to provide the best service and quality product to all our guest. Our staff is highly motivated by reading your great comments. We strive hard to be upon our work to provide an exceptional service to each guest.
Exceptional Nothing..I enjoyed my stay It was clean..the staff was awesome
Business response:
We appreciate your positive response. We are glad we were able to be upon your expectations.
Exceptional
Very Good Paper thin walls I heard everything the couple next to us were doing but overal it was the best money I’ve ever spent on a hotel The jacuzzi tube was nice and it’s right by everything
Business response:
We apologize for a noise issue you had to go through we try hard to overcome it but as it is something we can not repair it in a stroke but we are glad you liked our service.
Frequently asked questions about La Quinta Inn & Suites Houston Katy East
How is La Quinta Inn & Suites Houston Katy East rated?
La Quinta Inn & Suites Houston Katy East has a 3.9 star rating with 3,523 reviews.
When is La Quinta Inn & Suites Houston Katy East open?
La Quinta Inn & Suites Houston Katy East is closed now. It will open tomorrow at 12:00 p.m.