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La Quinta Inn & Suites Houston Katy East
- Hospitality
- Katy, TX
About this business
The La Quinta Inn and Suites Katy sets a new standard in comfort and convenience with a wealth of amenities to suit your needs. In each guest room, you'll find a large 27-inch TV with premium cable and HBO, a microwave, refrigerator, and more. Centrally located to major area attractions such as the Katy Mills Mall, Southwest Equestrian Center, The Forbidden Gardens, and downtown Houston, we offer easy access to several area shopping and dining destinations.
Location details
22455 Katy Fwy, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
Was relaxing Wish they had scrambled eggs other then that the hard boiled eggs were good substitute The staff was very helpful and friendly towards dogs they also had the cutest dog park behind the building.
Business response:
Hello Ms. Clara, We sure will take up your comments to top management and will sure try to get an option added but we are thankful to you for giving us a feedback to be able to work on it before your next stay.
Good The first room I was put in had a potential health concern, and the second floor was very humid. The phone in the second room I was put in didn’t have a dial tone nor could you hear anything. Not a big deal, but had “do not disturb” on my door meaning “do not disturb” and house cleaning still knocked on my door.. kinda frustrating. The staff easily upgraded my room from standard to a suite when there was a cleanliness issue in the standard.
Business response:
Dear Guest, We apologize for the inconvenience you had to face during your stay due to housekeeping knocking on the door and room change and i will personally look in to this in order to resolve it before your next stay with us. I urge you if you can give us one more chance to serve you better.
Pleasant The A/C did not cool the king suite. It was blowing cold air but the room was not very cool. It was set as low as possible, 60 degrees, and it stayed stuffy.
Business response:
Dear Guest, We apologize for the inconvenience and I wonder if the issue would have taken up to the front desk in order to give us a chance to help you make your stay better. I urge to give us one more chance and we will strive hard to make your stay better.
The hotel looked remodeled but had a musty smell. But it was pretty clean. Breakfast was awesome.
Business response:
Thank you, dear guest, for your time you took out for your response and we will strive hard to improve our property and work in order to make your next stay comfortable.
Exceptional A little bit of a mildew smell throughout the hotel, but otherwise very clean and friendly staff. The dog park was a nice added feature, but the fence was broken so unable to take off leash. Excellent, spacious room. Nice layout and plenty of areas for my pup to roam around. Good electrical plugins.
Business response:
We apologize for the inconvenience you had to face during your stay and we surely are taking your comment into to account and we will have all those small things fixed before your next trip to Houston in order to be able to offer you one of our best product. We hope to see you soon.
I was moving cross country and it was a wonderful nights stay for a reasonable rate
Business response:
Thank you, dear guest, for your time you took out to write about your amazing stay with us which will motivate my staff to great extent and I my team hope to see you again.
Exceptional Coffee was not good Very clean!
Business response:
Dear guest, we apologize for your inconvenient stay and we will make sure to take up this comment to our staff in order to have an opportunity to improve.
Excellent
Frequently asked questions about La Quinta Inn & Suites Houston Katy East
How is La Quinta Inn & Suites Houston Katy East rated?
La Quinta Inn & Suites Houston Katy East has a 4.4 star rating with 2,582 reviews.
When is La Quinta Inn & Suites Houston Katy East open?
La Quinta Inn & Suites Houston Katy East is closed now. It will open at 12:00 p.m.