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La Quinta Inn & Suites Houston Katy East
- Hospitality
- Katy, TX
About this business
Location details
22455 Katy Fwy, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
nice and loud sound traveling down the hallways. kept us up all night nice rooms
Business response:
We apologize dear guest that we were not able to be upon your expectations. This are not our standards and we will look into the areas to get them corrected.
Bad
Mi disgusto No existe seguridad alguna en el estacionamiento. Sufrimos un hurto del catalizador del auto de mi hijo y no fuimos asistidos por el personal...Ni siquiera llamaron a la policía para notificar el robo... Solicitamos las grabaciones de las cámaras de seguridad, pero fue imposible porque estuvieron renuentes en todo momento....Nunca mostraron interés en ayudarnos... Recomiendo más seguridad en el lugar... Las comodidades del hotel
Business response:
Thank you dear guest for your positive response. We are glad we were able to be upon your expectations.We apologize hat there were some areas that you were not comfortable and we are glad you have mentioned them in the comment to give us a chance to get them corrected. We hope to see you again
Fair
Don’t stay next time Bed were horrible, dogs barking in middle of night, kids playing outside hallways , very very noisy after 10.00pm Facility
Poor Everything not good Location
Poor
Disappointing room smelled nasty. too much noise coming from the hall. no do not disturb sign. no breakfast was given room was spacious
Business response:
We had a to go breakfast due to Covid Restrictions I am surprised you couldn't enjoy it. We will sure look into the smell issue to eliminate it
Fair Pillows were old, not enough water coming out the shower, the floor our room was on had a smell in the hallway. The floors were sticky, there wasn’t a ice machine on our floor, the workout room equipment was old, breakfast included it wasn’t breakfast cookies not breakfast we got a bag with to much of anything The location
Frequently asked questions about La Quinta Inn & Suites Houston Katy East
How is La Quinta Inn & Suites Houston Katy East rated?
La Quinta Inn & Suites Houston Katy East has a 3.9 star rating with 3,509 reviews.
When is La Quinta Inn & Suites Houston Katy East open?
La Quinta Inn & Suites Houston Katy East is closed now. It will open at 12:00 p.m.