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La Quinta Inn & Suites Houston Stafford Sugarland
- Hospitality
- Stafford, TX
About this business
Location details
12727 Southwest Fwy, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Excellent Carpet between beds was very damp Very nice front desk lady!
Business response:
Thank you for taking the time to review our location, we greatly appreciate your feedback. I wanted to apologize for the condition of the carpet between the beds. Please rest assured we will look into that concern in order to better out location. I am glad to hear our front desk staff was welcoming! Thanks again for taking the time to review our location!
It was an okay fair stay for the value The room smelled funky!Not enough electrical outlets . When we moved fridge to see if there were any additional outlets the floor beside and underneath it were filthy. Bathroom floor was dirty. Room could use a good disinfecting and scrub down! It was quiet. The front desk staff was very friendly! We love that the hotel is pet friendly! The location provides easy access to dining options, shopping and medical facilities.
Business response:
Dear Guest, Thank you for taking the time to review our location, we greatly appreciate all feedback - good or bad. I am sorry to hear about the condition of the room and wanted to apologize for the inconveniences you experienced during your stay. I will definitely be discussing deep clean/improvement measures with my maintenance and housekeeping staff, in order to improve the quality of our rooms. Thank you again for taking the time to review our location!
Look no farther A great place to stay while in Houston area.
Business response:
Thank you for taking the time to review our location! Thanks for such a good review! We hope to accommodate you again! Thanks!
Exceptional Kind staff All staff was very kind and helpful professional and courteous
Business response:
Mr. Goodman, Thanks for the kind words about the staff. I will pass them on. Please come back and visit again soon. Thanks, Peter C. General Manager
Pleasant Front desk was unoccupied for 30+ minutes when we arrived (~9 PM). Other occupant's dogs left poop for my kids to step in. Most were in the grass, but there were more piles than expected and much too close to the sidewalk. Breakfast was passable, the Texas shaped waffle maker was fun.
Business response:
Dear Marc, Thank you for the feedback. I am sorry for the delay when you checked in. Our Front Desk rep was helping a guest with their TV. I reminded them to not be gone for that long at a time. I apologize for the inconvenience. I will also have our maintenance person attend to the designated pet area today. Thanks again for sharing your concerns. I hope that we have the pleasure of serving you again soon. Peter C. General Manager
Excellent
Good The lady at check could have been more polite to s customer there asking for change. Roon was ok
Very Good
Exceptional
Frequently asked questions about La Quinta Inn & Suites Houston Stafford Sugarland
How is La Quinta Inn & Suites Houston Stafford Sugarland rated?
La Quinta Inn & Suites Houston Stafford Sugarland has a 3.3 star rating with 3,375 reviews.
When is La Quinta Inn & Suites Houston Stafford Sugarland open?
La Quinta Inn & Suites Houston Stafford Sugarland is closed now. It will open at 12:00 p.m.