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La Quinta Inn & Suites McKinney
- Hospitality
- McKinney, TX
About this business
Location details
6501 Henneman Way, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Rest The pool was closed. When I asked why I was told due to COVID. But the state of Texas is completely open. Also, I did find it ironic that the fitness room was open, it seems this would have been closed as well if it were a COVID issue. I know it doesn’t seem like a big deal but this weekend was all about relaxing after a big move for me and my kids. Not having the pool access was very disappointing to all of us. Room was clean, breakfast was nice.
Business response:
Dear Guest, We appreciate you sharing your experience with us. We really appreciate your feedback. We sincerely apologize for all inconveniences you experienced. I am personally taking measures to ensure there are no further issues. We really appreciate you staying with us and hope to have the opportunity to better serve you in the future. GM
Good
Very Good The room was clean and the staff were very friendly.
Awesome
Comfortable and clean room. I was sad that the pool wasn't available. Staff was very friendly and there was a lot to do around the hotel.
Business response:
Thank you for your kind words and positive review. We genuinely appreciate your feedback. We are happy you were satisfied with your stay. We sincerely apologize for the inconvenience of our pool being closed. We are working hard to get it open quickly. We hope to be able to serve you again in the future. Have a great day! GM
Good It was noisy with people running around above my room
Business response:
Thank you for your feedback. it is much appreciated. We apologize for the inconvenience and have made steps to prevent further issues. We here at laquinta mckinney strive to meet your expectatons. Thank you for booking with us and we hope to serve you again in the future. GM
Excelente atención del personal Deben colocar anti resbalante en la bañera del baño Limpio. Buen precio. Buena ubicación. Excelente atención del personal
Business response:
buenas tardes muchas gracias por su comentario nos favorece mucho estaremos muy complacidos en seguir atendiendole ..Estamos haciendo todo lo posible por atenderle muchas gracias atentamente ''''GM
Very Good There were stains on the sheets when I arrived (possibly blood?). There were pieces of what looked like insulation on/near the entrance area. Also, there was still makeup remnants in the sink and long dark hairs in the tub (I'm a single guy, they weren't mine.). The breakfast was great! Also, the staff were all really nice from the front desk workers to the housekeeping ladies.
Business response:
Dear Guest, We apologize for all inconveniences and will take any measures necessary to ensure these issues are resolved. We ask that you would give us another chance to serve you in the future. Thank you for all the kind words about our staff and breakfast. We strive to exceed our guests expectations and ensure they have a pleasant stay. We appreciate your feedback! GM
Awesome
Frequently asked questions about La Quinta Inn & Suites McKinney
How is La Quinta Inn & Suites McKinney rated?
La Quinta Inn & Suites McKinney has a 3.5 star rating with 3,249 reviews.
When is La Quinta Inn & Suites McKinney open?
La Quinta Inn & Suites McKinney is closed now. It will open at 12:00 p.m.