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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
Awesome
Awesome The hallways were not cleaned daily. We stayed on the 2nd Floor, with some very sloppy guests that dropped paper, bottle top and food in the hallway and it was there when we checked out after 3 days. Personnel were friendly, fast and well trained.
Business response:
Dear Valued Guest, although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was undesirable. Please accept our sincerest apologizes for not meeting all of your expectations. Your comments have been shared with our staff so that corrections are made. We hope you will give us another chance to better your opinion in the near future. Sincerely, Talat A General Manager
Exceptional
Overall, it was ok Cons: 1) room wasn't very cleaned, there was hair in the tub and the nighstand had something greasy stuck to it 2) we found one small cockroach in our bathroom 3) bed sheets not that comfy 4) poor lighting 5) breakfast = one industrialized blueberry muffin, one granola bar, one orange juice and coffee. Everyday was the same and that was it. Pros: 1) Localization: far from downtown Orlando and the theme parks, but I was there for a conference in Lake Mary, so it was good. 2) Very silent: hotel was full and ... read more
Business response:
Dear Valued Guest, Thank you for taking the time to review our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations during this difficult time due to COVID -19 and to minimize infection risk. We stopped providing daily room service or serving hot breakfast until future notice but grab and go breakfast bags are available at the front desk. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional ... read more
I enjoyed the accommodations and would definitely use La Quinta again. Everything was above average. Room was exceptionally clean and met our expectations.
Business response:
Dear Valued Guest, Thank you for your great review! We are so glad to hear you had a good stay with us and we appreciate the kind remarks about the hotel. We really appreciate the feedback and we hope to see you again. Talat A General Manager
Didn’t know it was by a major highway. It’s a nice place but probably wouldn’t stay here again Friendlier staff. One room key did not work the entire time despite going to the he front desk everyday. One guest reported that she had bugs in her room. The staff member was not very kind to her. When booking a room for a week they should consider where the room is located. I had to listen to traffic all night long and got very little sleep Room was cleaned and carpet was shampooed
Business response:
Dear Valued Guest, Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We strive to provide every customer with superior service; therefore, your feedback is very important to us. We want you to know that will be taking the appropriate measures to address the problem that occurred during your stay with our staff to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you... read more
Awesome Nothing Felt safe
Business response:
Dear Valued Guest, Thank you for your great review! We are so glad to hear you had a good stay with us and we appreciate the kind remarks about the hotel. We really appreciate the feedback and we hope to see you again. Talat A General Manager
Exceptional N/A It was one of the best La Quinta I stayed .
Business response:
Dear Valued Guest, Thank you for your great review and your positive comments! We really appreciate the feedback and we hope to see you again. Talat A General Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,518 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.