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La Quinta Inn & Suites Orlando Lake Mary
- Hospitality
- Lake Mary, FL
About this business
Location details
1060 Greenwood Blvd, Lake Mary, FL, 32746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful
Wonderful
5 days Friendly staff heated pool
Business response:
Dear Patricia, Thank you for your perfect rating! We're delighted to hear that you enjoyed your stay, especially our friendly staff and heated pool. We appreciate your kind words and look forward to welcoming you back again soon! Best regards, Colton, General Manager
Very Good The breakfast was definitely lacking The location was in a nice calm area
Business response:
Dear Destiny, Thank you for your feedback and for highlighting our staff, cleanliness, and peaceful location! We appreciate your honesty regarding breakfast and will take your comments into account as we work to improve our offerings. Your input helps us enhance the experience for all our guests. We hope to welcome you back for an even better stay in the future! Best regards, Colton, General Manager
Very Good 3 night stay. Had everything you would need. Clean nicely updated and well lit grounds.
Business response:
Hi Kranzler, Thank you for taking the time to leave a review. I’m glad to hear you found the grounds clean and nicely updated, and that you had everything you needed during your stay. We appreciate your feedback and will continue to work on improving our staff service and facilities to make your next stay even better. Best regards, Colton General Manager
Very Good Elevator so slow... Very warm where we had breakfast. No air. Room was nice. Bed comfortable, etc
Business response:
Hi Clark, Thank you for your review. I’m happy to hear you found the room and bed comfortable. I apologize for the issues with the elevator and the warmth in the breakfast area. I’ll have our team look into both to ensure a more comfortable experience in the future. We appreciate your feedback and hope to welcome you back soon! Best regards, Colton General Manager
Very Good
We enjoyed our stay at the hotel. Thank you! You could pay more attention to the towels being clean. They had hair from other guests eventhough it was washed. Also the hot water bar at the lobby wasn’t frequently filled or even hot. Also the breakfast wasn’t good, it needs a lot more fresh options please. Donna is amazing. We loved our stay and enjoyed the hotel. Thank you!
Business response:
Dear MC, Thank you for your feedback and for rating us so highly in several areas! We’re thrilled that you enjoyed your stay and that Donna made such a positive impression—we’ll be sure to recognize her for her outstanding service. We sincerely apologize for the concerns you mentioned regarding towel cleanliness and the hot water station. Your comments have been shared with our housekeeping and food & beverage teams to ensure we improve in these areas. We also appreciate your input on breakfast and will take it into consider... read more
Very Good They stated they would clean every third day and that did not happen. We did get fresh towels and the trash emptied daily but nothing else. Staff very friendly. The location was great!
Business response:
Hi Kathleen, Thank you for sharing your feedback. I’m glad to hear you enjoyed the location and found the staff friendly! I apologize for the oversight regarding the cleaning schedule. We aim to provide consistent service, and I’ll make sure our team reviews this process to ensure it’s followed more closely in the future. I appreciate you bringing this to my attention and hope we can welcome you back soon. Best regards, Colton General Manager
Frequently asked questions about La Quinta Inn & Suites Orlando Lake Mary
How is La Quinta Inn & Suites Orlando Lake Mary rated?
La Quinta Inn & Suites Orlando Lake Mary has a 4.1 star rating with 8,854 reviews.
When is La Quinta Inn & Suites Orlando Lake Mary open?
La Quinta Inn & Suites Orlando Lake Mary is closed now. It will open at 12:00 p.m.