La Quinta Inn & Suites Rockwall - Rockwall, TX

AKSAMR 

on Google

3 months ago

We come every year to visit our grandson and this is the first year staying at this hotel. We have stayed at many area motels in the past. This one was by far Superior, especially in the pool and hot tub area, which is important to us. The pool was warm. The Entire pool area was warmed with a heater. The hotel was clean, and the front desk person at check-in was extremely helpful and polite. The manager, Marisela, and I had communicated via email several different times prior to our visit; she was always prompt & efficient ... read more

Garland copeland 

on Google

a month ago

I travel for business and I pretty much live in hotels. Check-in and check out needs to be as quick as possible IMO. I would say that the average check-in is probably 5-7 minutes. Haha, not with Moises! This dude knows exactly what he's doing! This dude had me checked in and my keys in my hand in about a minute. He should be giving seminars on how to do a check-in. Great job sir! My room was nice and clean. Great hot water and plenty of towels is bonus points. Great hotel IMO. Once again, awesome job Moises 

Sandra Clarke 

on Google

2 weeks ago

This was very nice for a value pried hotel. It's in an upscale area and we got a good night sleep. It's also pet friendly. They had a nice breakfast and it was very clean. 

Martin Reyes IV 

on Google

a month ago

Krista's customer service is the reason I'll always come back to this location. I arrived at the hotel after a 7 hour drive with barely any sleep. She helped me make sense of a reservation that I screwed up and was able to get me a room right away with no hassle. I thank God for people like her with patience and true compassion to help. Everything else was great, too, but the 5-star winner was Krista. Thank you. 

Brian Shanklin 

on Google

7 months ago

Nice hotel, a little difficult to find. But not sure if that was Google maps fault either. The room was definitely an upgrade compared to what I remember of La Quinta. This hotel allows dogs. Which is great if traveling with one. It was a major annoyance for me. The neighbors kept letting theirs into the hallway and it would start barking. My thought on this would be to not too put one night guest so close to more long term residents