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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
The La Quinta Inn and Suites-San Antonio Airport is less than a mile south of San Antonio International. With easy freeway access, you are only minutes from all Downtown attractions, including The Alamo and Riverwalk, Six Flags Fiesta Texas and Sea World,
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good Wish lights were better Easy Entrance, Quick Check in, Nice Staff, Very clean and comfortable
Business response:
Hi Britney, It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities. It is heartwarming to learn of how our efforts to give you a great experience filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We appreciate you and look forward to your future visits!
Good The cable did not work. Close proximity to the airport. The property was clean and the staff was great.
Business response:
Hello Napoleon, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
over all it was ok restrooms not so clean, musty smell in room the customer service was excellent so it made it worth it
Good Airport shuttle should run later at night. $30.00 standard cab rate for the short ride was rediculous. Rather give it to a hotel staff.
Business response:
Hello Margaret, We can't thank you enough for sharing your feedback with regards to our staff as well as our shuttle. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Wonderful
Good The printers in the business center weren't working. When I went to the front desk to inform them, the manager had me email what I needed printed to them, which I appreciated. Then, she disappeared. I stood at the non-busy front desk for a solid 7 minutes before being re-addressed. I was less than impressed with the customer service on how that situation was handled. Room was comfortable and quiet. Breakfast had a good variety.
Business response:
Hello Laura, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodatio... read more
Wonderful
Good
Pleasant The hotel was dirty, room, bathroom corridors. Poor quality wifi. Breakfast is just unhealthy food. despite being close to the highway, the room was quiet. free parking
Business response:
Hello Marek_O, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 4.4 star rating with 9,033 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.