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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
The La Quinta Inn and Suites-San Antonio Airport is less than a mile south of San Antonio International. With easy freeway access, you are only minutes from all Downtown attractions, including The Alamo and Riverwalk, Six Flags Fiesta Texas and Sea World,
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
FALTA DE LIMPIEZA EN LAS HABITACIONES No hay limpieza diaria de las habitaciones, no sacan la basura, hay que bajar por las toallas, etc. la ubicación, la comodidad de la estancia
Business response:
Hello Luis Ariel, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
Would definitely stay again! Staff was super friendly and we just felt safe there! There wasn’t anything I didn’t like. Everything was good The location was just perfect! There was a Walmart right behind it so whatever we needed it was there! Breakfast was delicious!! Totally loved it
Business response:
Hi Maria, Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.
Most likely, when you return to vacation in San Antonio, look for another lodging option The entire hotel was dirty, carpets, elevators, floors. The room was clean but the air conditioning did not work as it should Breakfast, Location, Staff
Business response:
Hello ANGELICA, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
I really enjoyed it. I was relaxed, which was what I wanted. N/A The overall stay was exceptional: breakfast, kindness of staff, cleanliness, and location.
Business response:
Hello Desiree, We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
Very nice. Friendly staff Nothing Convenient breakfast was fine. Comfortable
Business response:
Hello CHRISTINE, We appreciate that you've taken the time to share with us regarding our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Good I called for a shuttle twice and after waiting for almost an hr I took an uber. Good for the price point. Clean and close to the airport
Business response:
Hello Mish, We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.
Very Good el personal era agradable excepto una mujer a la hora del desayuno solo te cuidaba y era hostil y un poco grosera las instalaciones eran cómodas y bonitas
Business response:
Hi Yajaira, I'm very sorry that there was one staff that you found our associate unhelpful and insincere. We strive to provide sincere hospitality and we clearly failed to do so. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip for a better experience.
Good Lo que NO me gusto es que en frontdesk me dijeron que no se realiza limpieza del cuarto diaria y si lo quería tenía que solicitarlo 24 horas previas por la mañana antes de las 12pm. Me parece incongruente por el pago y no entiendo la política. -la ubicación cercana a la zona de las plazas y el mall-
Business response:
Hello SERGIO, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.
Very Good room is out dated. bathroom was nasty Very friendly staff
Business response:
Hello Erik, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made. I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide ... read more
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 4.4 star rating with 9,035 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.